Visual Heights Internet Technologies

Q: What's your name and position in the company?
A: James Walker / Owner / Lead Developer

Q: Describe your company in 5 words.
A: Dependable, Hard Working, Honest

Q: What's your business philosophy?
A: To provide the best possible service for the best price.

Q: Describe your office environment.
A: Very efficient and easy to work in.

Q: Describe how your team interact and work together.
A: We have very skilled craftsmen who work well together and individually.

Q: What makes you different from other web design companies?
A: Our insight into what the client needs and how to best achieve their online objectives.

Q: How do you get the majority of your business?
A: Word of mouth.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We work with the client from start to finish to provide a product that works for them. They are the best representative for their business and as such we listen intently to what they have to say and follow their lead.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Making the client comfortable with the work and the work environment. We do our best to find friends who become clients.

Q: How do you manage demanding clients?
A: with care and consideration, the same as any other client.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Check out references. Find someone with a proven track record and the ability to produce what they say they will.

Q: Where do you see your company in 10 years time?
A: At the top of the heap!

Q: Where do you see the web design industry in the future?
A: If I knew the answer to this one I would not be writing here.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: By a friend who gave me some fabulous ideas.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Get a CMS that allows you to manage your site. Nobody knows your business like you do, why let someone else manage the content that goes out to the public.