Q: What's your name and position in the company?
A: Seth, I'm the President/CEO
Q: Describe your company in 5 words.
A: Ultimate Website Designs, period!
Q: What's your business philosophy?
A: Work very hard at working smarter!
Q: Describe your office environment.
A: A lot of fun!
Q: Describe how your team interact and work together.
A: We service and manage over 10,000 clients, so we must get along if we've earned that kind of client base.
Q: What makes you different from other web design companies?
A: We own the software that we use, so it's like no other company when you see your custom finished product. We can charge must less for a better product that some companies charge up to $250,000 for fewer features and tools.
Q: How do you get the majority of your business?
A: Through people power.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We have a complete team of people that specialize in specific areas, so our people are experts.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Do what you say you're going to do, and do it WELL.
Q: How do you manage demanding clients?
A: One step at a time, we don't get focused on the "dot". It's like eating an elephant, one bite at a time.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Features and tools that are offered compared to price. You really have to compare true "apples to apples". I'm talking about red delicious apples to red delicious apples, you've got to be very specific with what you're getting in web design.
Q: Where do you see your company in 10 years time?
A: A billion dollar company!
Q: Where do you see the web design industry in the future?
A: Wow; it's going to be crazy with what you'll be able to do with websites. There will be no more "brick and mortar" companies anymore, you can count on that.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: It's all about what you're doing with your "Dash". Don't waste your "Dash" in life!
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Use the free resources that are given to you and use the support, it's there for your advantage.