Rockford Web Group, Inc.

Q: What's your name and position in the company?
A: Gary Olson - VP

Q: Describe your company in 5 words.
A: Creative Sharp Youthful Patient Versatile

Q: What's your business philosophy?
A: To provide our customers with an exceptional value.

Q: Describe your office environment.
A: Laid back and fun!

Q: Describe how your team interact and work together.
A: Meetings.... and by phone!

Q: What makes you different from other web design companies?
A: We provide our customers with a WORKING demo of their website before any obligations are outlined... We want to earn your business!

Q: How do you get the majority of your business?
A: Referrals

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Communication is the most important thing!

Q: What do you think is the most crucial element of creating a good client relationship?
A: Again Communication!

Q: How do you manage demanding clients?
A: with gloves!

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: As always, the budget is most important, but you must make sure the designer can fulfill their obligations.

Q: Where do you see your company in 10 years time?
A: 17-20 Employees with 3 offices!

Q: Where do you see the web design industry in the future?
A: Anyone with Photoshop thinks they can do web design, so I think it will get even more segmented.

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: by Geographical Location.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Let's find out how to turn visitors into Customers!