Q: What's your name and position in the company?
A: Melissa Zarda, Owner
Q: Describe your company in 5 words.
A: Creative, Affordable, Reliable, Honest, Professional
Q: What's your business philosophy?
A: To deliver affordable and creative custom design solutions for all types of businesses, organizations and individuals.
Q: Describe your office environment.
A: Home-based studio with also occupied by two friendly dogs.
Q: Describe how your team interact and work together.
A: Constructive critiques and brainstorming sessions with other designers often result in amazing design solutions.
Q: What makes you different from other web design companies?
A: We will take the time to walk you through the design process, carefully explain all aspects of the project without using industry jargon, and be upfront and honest during all communications.
Q: How do you get the majority of your business?
A: By being open, friendly, and not using overzealous sales pitches.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: 1. Initial consultation
2. Design conceptualization and research
3. Custom low-resolution drafts submitted to client for review
4. Client selects draft for further development
5. Revisions / modifications per client specifications
6. Files outputted to proper format
7. Final revisions
Q: What do you think is the most crucial element of creating a good client relationship?
A: Communication!
Q: How do you manage demanding clients?
A: By trying our best address all of their needs or concerns.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Consider what type of website you are most interested in and ask about their experience with that specific format. Ask for examples and recommendations.
Q: Where do you see your company in 10 years time?
A: I highly effective yet small design agency that continues to save clients' money by eliminating unnecessary bloat often associated with design firms.
Q: Where do you see the web design industry in the future?
A: Constantly changing! But we will do our best to stay current on new developments as the web continues to evolve.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: We wanted to offer our design services in a menu format, much like a restaurant or diner. We decided to go with a cooking and baking theme because designs are created by constantly experimenting with different "ingredients" until you arrive at the final product.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Maintain your website and add fresh, interesting content on a regular basis.
