PageAuthors Web Design Co.

Q: What's your name and position in the company?
A: Roy, Sole proprietor / Web and graphics designer

Q: Describe your company in 5 words.
A: Affordable, dedicated, loyal, friendly, highest-quality

Q: What's your business philosophy?
A: Loyality toward and trust in our customers

Q: Describe your office environment.
A: A small home office, peaceful working environment. Almost 100 percent availabilty.

Q: Describe how your team interact and work together.
A: My team consists of other family members, we work very well together. We rarely if ever outsource any of our clients work.

Q: What makes you different from other web design companies?
A: Your satisfaction is always guaranteed, at a cost that will surprise you and one that you can afford.

Q: How do you get the majority of your business?
A: Internet advertising, some conventional advertising, and by word of mouth.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Communication and understanding are key to a successful project.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Trust and a mutual understanding of the project at hand.

Q: How do you manage demanding clients?
A: Again, mutual understanding is key here. We never promise anything that we can't deliver.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: After speaking to each company rep on your list, go with your gut.

Q: Where do you see your company in 10 years time?
A: Being run by my son, hopefully with a mid sized reliable team.

Q: Where do you see the web design industry in the future?
A: A definite necessity.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: In our formative years, we created many one page sites for individuals. Hence the name PageAuthors.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Keep the information on your site current and up to date.