Dial Web Design

Q: What's your name and position in the company?
A: David Dial, owner

Q: Describe your company in 5 words.
A: Professional, Mindful, Honest, Competent, Creative

Q: What's your business philosophy?
A: Serve the client. Timely and cost efficient.

Q: Describe your office environment.
A: Relaxed, creative, technology driven. Comfortable, accessible and efficient.

Q: What makes you different from other web design companies?
A: We care about our customers.

Q: How do you get the majority of your business?
A: Referral

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Consultation, define goals, discuss options, reach agreement, do the work right.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Honesty and respect

Q: How do you manage demanding clients?
A: Require clarification, expect additional (but fair) payment for any excessive time spent because of micro-management.

Q: Where do you see your company in 10 years time?
A: Having a solid reputation of providing reliable, prompt and personal service to a select clientele.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: Owner name

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Make sure your content is populated with the key word phrases visitors will use when searching for what you offer.