Q: What's your name and position in the company?
A: Lisa Munoz, Owner
Q: Describe your company in 5 words.
A: creative, unique, affordable, reliable, quick
Q: What's your business philosophy?
A: make your client succeed, then i will succeed.
Q: Describe your office environment.
A: fun, casual, creative, determined to complete our daily work.
Q: Describe how your team interact and work together.
A: lots of communication!!
Q: What makes you different from other web design companies?
A: LM Designing understands what it takes to make a business succeed. its not JUST a great website, its driving traffic, putting your site out there for people to come to.
Business wont succeed with referrals and friends alone... you need a drive force.
So we set up something great so when people visit, they are impressed!
Q: How do you get the majority of your business?
A: Word of mouth and marketing.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: phase 1 - design. this takes about a week, on average. Once this is completed you are moved to phase II where it will begin its programming stage.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Reliability. Availability. Communication.
Q: How do you manage demanding clients?
A: We do as much as we can to please them.
Sometimes they are just unplease-able! We do the best we can. If things dont end i inform them we need to agree on a resolution that will make both parties comfortable in order to see this project to completion.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: They need to feel a trust factor. They need to feel not so much sales, but a relationship and guidance to helping their business flourish.
Q: Where do you see your company in 10 years time?
A: More happy clients.
Q: Where do you see the web design industry in the future?
A: More advanced.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: Initials of myself :)
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: simple and easy design. dont get too fancy. most people dont like that!