Woodward Design Group

Q: What's your name and position in the company?
A: Director

Q: Describe your company in 5 words.
A: Professional Affordable Reliable Trusting Approachable

Q: What's your business philosophy?
A: We specialise in setting new and existing SME's up online with a fully functioning online shop. By working with small to medium sized companies we can keep out personal touch on every project that we are involved with. We also ensure that all our client receive the support they need during and after their project with us, We don't leave any of our clients in limbo after we have done our job.

Q: Describe your office environment.
A: Our office has a professional yet fun and happy enjoinment , ensuring you get the best possible service

Q: What makes you different from other web design companies?
A: Unlike alot of web design companies we make sure there is after care support and advice that our clients need. In addition none of our clients ever feel like a number...We understand that it involves a great deal of trust in hiring a design company to handle the most important elements of your business , so we respect that to the upmost.

Q: How do you get the majority of your business?
A: Nearly all of our business comes from personal recommendation , this just shows that clients past and present have no problem in recommending us to other companies. We also receive alot of interest for our company from our portfolio at www.wwdg.co.uk

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We handle all our project with upmost respect and professionalism . Keeping to client updated throughout

Q: What do you think is the most crucial element of creating a good client relationship?
A: Trust , There is nothing more important than having trust between the client and the designer. By hiring a designer to take on the design of the most valuable element of your companies online presence you must have trust in them.

Q: How do you manage demanding clients?
A: We firmly believe that any client has the right to be demanding , they have hired us & we work for them not the other way around.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Having a good look around at different design companies , by looking at their work you can get a good idea if they are right for your company. Also have a look at client testimonials they can reveal alot of about a company.

Q: Where do you see your company in 10 years time?
A: We aim to be the number one company for online shop design and management for SME's . Helping companies setting up online and re-branding & re-launching existing companies.

Q: Where do you see the web design industry in the future?
A: With technology advancing on a daily basis and the online shopping market growing even faster, I can only see the web design industry getting bigger and better of the coming years with an ever growing number of companies promoting or selling services/products online.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: Woodward is my family name and i wanted the company to stay personal to me in the same way our client relationships are.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Ensure that it's design appeals to the market that it's aimed at , not use in having a design that promotes chocolate if you sell shoes. The design of a site/shop is the most important element in the success or failure of your site.