Which Door Ltd

Sales Director

Chris is officially our Sales Director and he does manage our Sales Team but during the last 18 months most of our new business comes from customer referrals, so Chris also takes responsibility for customer service and aftercare; liaising with the Dedicated Account Managers, ensuring that all of our clients have exactly what they ordered and that any problems they encounter are dealt with in an efficient and timely manner. Chris has a warm, cheerful personality and can be guaranteed to motivate and put a smile on anyone’s face. If you are going to be made an April fool it will be Chris who is behind it 9 times out of 10. His claim to fame is that before joining Which Door he worked as chef for 20 years whilst living in Penny Lane. We don’t know whether he actually cooked for the Beatles!

Managing Director

Darren is the boss and is responsible for the general running of the business. Despite being necessarily authoritative at times Darren makes sure that he interacts with all members of the Which Door team. Whilst most of the team have artistic temperaments, as can be expected in design, Darren is the most prone to worrying that everything is exactly right. He is also most likely to have “Eureka” moments, solving problems and coming up with excellent creative ideas. Darren is a “hands on” Director who will go out of his way to ensure that all members of staff are happy and content in their work.

P.A to Directors

A younger and more attractive version of Edna out of Emmerdale, Gina rules the office as far as organisation is concerned. Gina worked with Darren in one of his other business interests before being invited to join the Which Door team and is responsible for all of the following:
• Handling all phone calls
• Deals with all invoices
• Managing both director’s calendars
• Arranging meetings
• Keeping office clean and tidy
• Makes a lovely cup of coffee

As can be seen, Gina will turn her hand to anything; it would be hard to envisage the business without her skills in keeping everything in its place, clearing up after everybody and ensuring that the company image is upheld from first contact.

Senior Account Manager.

Graham deals with requests from our clients, making sure they are 100% happy. Overseeing the work of all dedicated account managers he ensures that they maintain excellent levels of customer care. Graham has a great sense of humour and makes a fantastic cup of coffee. Hard working and committed Graham is a valued member of the Which Door Team.

SEO /Technical Manger

James works alongside the SEO team and is responsible for:
• Creating SEO reports
• Dealing with all technical enquiries
• Building client CMS Systems
James also previously worked with Darren in one of his other companies and is a technical genius. He is the least extrovert in the team and quietly works away unnoticed until something important arises when he will pop up in places that you least expect him to be. His detailed analysis of SEO is awe inspiring not only in terms of what the clients’ websites are doing but just as importantly; what their competitors are achieving in the search engine rankings and how! James is particularly responsible for the outstanding CMS systems that we have built for many of our clients.

Out Of Hours Manager

Operating in the twilight zone Karl will be at the other end of a telephone no matter what hour of night or morning it may be. Well versed in all aspects of the business, Karl is able to deal with all “out of hours” requests and queries. One of the reasons that Which Door has been so successful is its ability to work 24 hours around the clock and it would be hard to find a more dedicated night manager than Karl.

Design Team Manager

Kelvin is a highly qualified and experienced web designer managing his own team of 6 professional web designers on a daily basis. It is fascinating to watch the design team working closely together, bouncing ideas off each other and producing magnificent concepts right through to the finished website. Although Kelvin is the manager, he is very hands on and prefers to work “with the team” rather than the team working “for” him. He has earned a great deal of respect from his colleagues and from Which Door clients with his creative approach. Kelvin seems to have a unique permanent bank of ideas in his head and is quick to relate to clients’ requirements, matching his ideas to their corporate necessities.

Finance Manager

It is necessary in an office where there are so many artistically talented people to keep a close eye on budgets and financial matters. Marian ensures that clients’ budgets are adhered to and that the company balance sheet remains healthy. Her expertise has contributed enormously to Which Door’s success and everyone in the company relies on Marian to ensure that we don’t spend too much money, that we deliver to clients what we promise and at the price we have quoted – not a penny more.

Business Development Manager

Stephanie is a mine of information when it comes to marketing opportunities, compiling data on prospective clients and competitors, generating enquiries for potential sales, keeping us informed about economic trends and identifying new markets.

Her highly organized approach to evaluating our business has led to rapid expansion and allowed Which Door to quickly achieve its goals on so many levels. Her expertise is invaluable when assessing the design of websites so that our clients’ businesses can achieve full potential through a visual medium.

Many business managers complain that their creativity is stifled by people at the top but this is not the case as far as Which Door is concerned. Creativity and innovative techniques in identifying new business opportunities are actively encouraged. Surrounded by artistic, creative talent, Stephanie is never short of someone to discuss her ideas with and regularly gathers valuable input from other members of the team.

With competition high in the current economic downturn, Which Door perceives the services of a qualified Business Manager as essential to any business as opposed to an option as it once was when the economy was buoyant.

For those clients who cannot afford a Business Manager at this time, Stephanie is available to offer advice on how to develop a new website or rejuvenate an existing site to exploit changes in customers’ requirements or tastes. You have nothing to lose by giving her a call and possibly an enormous amount to gain.

Content Writers Manager

Tina recently joined Which Door to manage our small but highly talented team of content writers who produce SEO articles, blogs and web content for a wide range of clients’ websites. Tina is an experienced writer and her background spans 22 years in marketing which gives her not only a good eye for copy but also a talent for creating content that sells. She and her team also proofread all content submitted by clients or created elsewhere to make sure that the copy maintains its flow and is grammatically correct. Her personality and work ethic is consistent with the other members of the Which Door team and she can be relied upon to produce work at short notice no matter what time of the day or night it is, from the shortest email to the longest web page. “The Department of Words” often burns the midnight oil!