Q: What's your name and position in the company?
A: george mason / owner
Q: Describe your company in 5 words.
A: customer friendly, award winning company
Q: What's your business philosophy?
A: The customer is first in all aspects of our work.
Q: Describe your office environment.
A: Funny and lively, relaxed and hectic bit of an oxymoron but that is how web design can be
Q: What makes you different from other web design companies?
A: We look after our clients from the very start and we do not stop until you are fully satisfied for the job you have paid for.
Q: How do you get the majority of your business?
A: Online sales, networking and client recommendations
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: we have completed until now 25+ projects in our short time, although we have a numerous on going SEO projects with clients ranking highly in Google and Bing
Q: What do you think is the most crucial element of creating a good client relationship?
A: Understanding the customer. It is easy for us to fling jargon words at yoou that will not mean a thing. We listen and react to your needs not ours.
Q: How do you manage demanding clients?
A: Demanding clients only show that they have a commitment and pride in the work they need completed, this matches our ethos perfectly.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: To choose the right web company, do no go with the cheapest or the dearest, speak to the owner or designer, get to know them and them you. That way you will have a point of contact before the project begins. This is something we at webxclusive take very seriously we look after you and your project at all times.
Q: Where do you see your company in 10 years time?
A: We hoped to have caved out a good name in the Web design business, so that when people see or hear the name webxclusive they will know they are getting top quality work and customer service at a great value.
Q: Where do you see the web design industry in the future?
A: Web design is firmly moving in the direction of mobile and tablet form, if you do not have a responsive or mobile site, you are missing out on a vast amount of clients.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: As in all good things, the wife chose it!
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Do not pay thousands for a website that make you no money. Remember there are many facets to a website including SEO (search engine optimization)Social media, hosting. Buying an expensive web design will not guarantee any ROI. only a combination of various products will. We at webxclusive, let you know exactly what you need without the fluff.
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