Webcore Design

22 October 2011

http://www.webcoredesign.co.uk

Reviewed by Yousef Ahmed
— sellnewmobiles

We purchased an eBay logo design service see: eBay listing 290603538834 but when we requested to have a character with one hand displaying in one hand money and other hand cash we got a reply from Web Core Design: "We can develop a character design for an additional $139 or £87.21 for one revisable sample.

If you wish to proceed you can make payment via PayPal to: DELETED for an immediate start where a questionnaire will be sent upon receipt of payment. NOTE: Please click the £Personal£ tab then check £Personal payment owed£ within the PayPal send page. This will ensure no fees are applied for receiving your payment."

Even the payment method which they asked to be paid is to ensure that payment could not be reserved if not happy with the service. Furthermore Daniel has claimed their terms were clearly displayed on eBay but there was none! See: Our terms are clearly displayed in our listing as shown in our screenshot attached to our previous email which also highlights refund conditions. This information is also shown on our website for your clarification: webcoredesign co uk / terms.htm - this term was only available on his/their site but no mention anywhere within the eBay listing. We requested a refund after realising we were dealing with a unscrupulous company and advised them we would take court action. Daniel replied: We regret that you have taken this stance to respond in such a manner though we do wish you the very best in business. We can't recommend this terrible company and hope others won't get ripped off as we did!!

Web Core Design never issued a refund of £99 what we paid for the service but simply received another sarcastic email:

Many thanks for your reply.
Our reputation is already well established.
We regret your inability to cooperate though we wish you on-going success with your business.
Best Regards
Daniel Evans
Project Manager

Certainly we shall pursue this matter further and in court!