webby websites

Q: What's your name and position in the company?
A: My name is Debbie and I am the owner/creator of Webby Websites

Q: Describe your company in 5 words.
A: Cool, Creative, innovative, professional fun

Q: What's your business philosophy?
A: To be good at what I do and not try to be all things to all people, I build websites because that's what I am good at. I will never sell you anything you don't need and always offer the best advice as to what my clients need

Q: Describe your office environment.
A: I work from home as a freelance designer so my office is my living room......so i guess its comfy with unlimited cups of tea

Q: Describe how your team interact and work together.
A: I don't really have a team but I have a few designer friends who I work with on some projects from time to time. We all went to uni together so we all get on really well and have a laugh.....we sometimes sit around watching tv but we always get the job done and on time... somehow lol

Q: What makes you different from other web design companies?
A: I work mostly alone so my clients deal with me from start to finish unlink a large company who will pass you around from different departments. I will not rest until my client is 100% happy with their project and I am on call 24/7 as I love what I do.

Q: How do you get the majority of your business?
A: Word of mouth mostly and my designer friends put a lot of work my way because im the greatest web designer they know and they know I'll put the hours in

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Depending on the client really, some people know exactly what they want, others don't. After finding out what they want, gathering company info etc I will draw up a design maybe on paper or photoshop. I will usually email this to the client but will meet if that's what they want. We will then go through any changes that need to be made, if any I will gather images and text at this point and give the client a deadline for which the project will be completed. If they are happy we will go ahead with the design. Once the final design is completed we will have a final meeting and if all is well the site will go live and I will get paid. The handover will always include uploading the site to the server and I will retain the original development files

Q: What do you think is the most crucial element of creating a good client relationship?
A: You need to listen to your clients, do not sell them anything they do not need after all the customer is always right..

Q: How do you manage demanding clients?
A: I can be quite demanding myself so I am understanding of this personality trait, however I am very diplomatic and able to deal with most situations. Basically take a deep breath and take whatever they throw at you.within reason of course.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: You basically need the right man for the job don't you, there's no point hiring someone to do you a full eCommerce shop if they only know how to build a 1 page website. Then again most companies these days try to be everything to everyone, so maybe talking to a few freelance designers would be a better way to chose. Also it helps to work with someone you can get along with as it will make it easier for you to communicate what you want from them.

Q: Where do you see your company in 10 years time?
A: Hopefully with a full client base and lots more work coming in, I would love to take on some fun and whacky projects.

Q: Where do you see the web design industry in the future?
A: I do think its getting harder to sell your skills as a web designer because everyone claims to be one these days....all I can say is your not get a professional lol

Q: What computers do you have use in your offices, PCs or Macs?
A: Mac

Q: How was your company name chosen?
A: My name is Debbie, Debbie rhymes with Webby hence Webby Websites

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Make sure it reflects what you do on the front page because people don't want to guess. Also a unique and eye catching design is good as people will remember it..helps if they remember the name too of course. It also needs to load fast because people don't want to wait either.