VIA Creative

Q: What's your name and position in the company?
A: Dave Ramrekha, MD

Q: Describe your company in 5 words.
A: We design to inspire

Q: What's your business philosophy?
A: 'To become the most sought after design agency in the region by delivering engaging creative and digital media solutions that energize our clients brands.'

Q: Describe your office environment.
A: Fun, open, light, creative and cool.

Q: Describe how your team interact and work together.
A: Our agency's core values are framed on our walls, everyone can simply look up for reminders on how we work together and how we work for our clients.

Q: What makes you different from other web design companies?
A: As an agency we are invested in the power of design. We thrive on developing client relationships and helping good people and organisations flourish by building an open and honest mutually beneficial synergy. We maintain our focus on client projects by adhering to our company values.

Q: How do you get the majority of your business?
A: Referrals, website enquiries, spotting opportunities.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Project Discovery, Content and Data Analysis, Design, Wireframe, UI & UX, Build & Development, Device Testing, Launch & Support

Q: What do you think is the most crucial element of creating a good client relationship?
A: Honesty, clarity and a clear vision for project deliverables.

Q: How do you manage demanding clients?
A: Keep calm, no knee jerk reactions, and discuss issues face to face to a mutually beneficial resolution.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Take a look at their past record of client work, obtain testimonials from those clients.

Q: Where do you see your company in 10 years time?
A: Treble our current team size with turnover of £3m plus.

Q: Where do you see the web design industry in the future?
A: More and more innovative apps will come to market to streamline processes and user experiences online.

Q: What computers do you have use in your offices, PCs or Macs?
A: Mac

Q: How was your company name chosen?
A: VIA means to go through, from one place to another via a certain route, we are that route, a clients jorney starts with us.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Good project discovery and content preparation for the end user is crucial.