Q: What's your name and position in the company?
A: Tim Holmes | Owner
Q: Describe your company in 5 words.
A: Here to improve the web
Q: What's your business philosophy?
A: Don't just perform to the best of your abilities. Go above and beyond.
Q: Describe your office environment.
A: Clean and creative...
Q: Describe how your team interact and work together.
A: As I am a freelance web designer I have no team around me to provide added support when my work schedule is hectic. However I do work well on my own, with myself.
Q: What makes you different from other web design companies?
A: I am a personal individual and pride myself on providing a first class working relationship. You will feel like one of the family. Then when I am away working on your project, it is on time, to cost and meets all your requirements.
Q: How do you get the majority of your business?
A: In the beginning the majority of my work consisted of family and friends passing my details or word of mouth in the local area, today this still bring in some work, but a large proportion is now through the web and my growing reputation.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Initial contact is made, design brief established, design concepts created, design signed off, site built to specifications and on time.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Speaking face to face. Conference calls do allow a close relationship, but being next to a person in a room allows for greater conversation and a more creative atmosphere.
All work and practices can be clearly explained and is necessary shown to the client.
Q: How do you manage demanding clients?
A: The same as I would a less demanding client, with respect. At the end of the day they know what they want, and thats is what we aim to deliver.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Check there current portfolio, see what they have and can do. Read there reviews, are the positive and show the company in a good light. Finally contact there clients, they can tell you the real truth about a company.
Q: Where do you see your company in 10 years time?
A: At press THD is run on a freelance basis, In 10 years I would hope we are a full design agency providing leading line work to clients both nationally and globally.
Q: Where do you see the web design industry in the future?
A: As the web is constantly changing, the future looks bright, people are constantly wanting re designed sites to feature the latest technologies and to keep up with there competitiors
Q: What computers do you have use in your offices, PCs or Macs?
A: PC
Q: How was your company name chosen?
A: Simple it is my name, Tim Holmes and for good measures I added Design to the end.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Be yourself, yes you will find sites similar to yours, but make your content individual. Then hire a great designer to give your site that added extra to make it stand out from the crowd.