SystemCore Ltd

Q: What's your name and position in the company?
A: Al Cain - Director

Q: Describe your company in 5 words.
A: Web Design, WordPress and Hosting

Q: What's your business philosophy?
A: It's all about reputation. Provide exemplary support and best value to your customers, and new business via client referrals will come. Ensure you remain a trusted partner in a crowded marketplace.

Q: What makes you different from other web design companies?
A: Proven exemplary customer support, with many very positive testimonials. We also have the right specialisations for best value web solutions; open source, WordPress, Woo Commerce. We also provide scalable web hosting and email accounts - everything a business needs in one place - well supported.

Q: How do you get the majority of your business?
A: Referral and recommendation without a doubt - and we are very proud of it. We know the value of trust in business.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Best practice project management principles: Requirements Analysis, Specifications documentation, version control, agile development, formal sign-off. Care and control throughout.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Trust, transparency, professionalism.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Seek out the testimonials from previous customers.

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: We provide the core of any system; hence SystemCore.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Think like your customers.