Q: What's your name and position in the company?
A: Alan Conteh, Co-founder/Design team manager
Q: Describe your company in 5 words.
A: Marketing and Creative Web Designers
Q: What's your business philosophy?
A: We succeed when you succeed. We believe that at the core of every business is the client and products. At Stregg our main goal is to deliver our products and services at a standard which is second to none. Doing so, we guarantee our clients a greater degree for achieving success. Our business thrives on repeat business and recommendations as such we aim to fullfil all our clients needs to run a thriving and successful business
Q: Describe your office environment.
A: Relax, vibrant and full of creativity. We encourage the individuality of our staffs. As a creative business we promote new ideas and encourage innovation. For this reason, there is openness in every thing that we do and in the work place.
Q: Describe how your team interact and work together.
A: All Software development teams and marketing teams need to be work efficiently and collaborate with each other. Our team effectively to achieve the core aims of our business which is bringing success to our clients as they require
Q: What makes you different from other web design companies?
A: We have been able to bring to the market a very wide variety of products and deliver them at exceptionally high standards. But that is not all, we offer 24/7 support to our clients and we work tirelessly to make sure that our clients continue to use our products effectively and bring them results even after we've signed off on the project.
Q: How do you get the majority of your business?
A: Through online adverts and direct marketing
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Requirement gathering, project design and build, testing, handover, 24/7 support.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Openness, accountability, great products and pricing and support. Communicating in a clear manner is key to development a good relationship with clients as well as listening and understanding there problems.
Q: How do you manage demanding clients?
A: We have an open and accountable culture in our business. We also believe that we exist because of the clients and we are here to look for solutions to there problem. We do not consider any client as demanding because we go all out to make sure that our clients achieve there goals.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Big is does not always mean better, neither does popularity. Our suggestions will be to conduct a research and find our which company offers you the best service that suits your needs.
Q: Where do you see your company in 10 years time?
A: We are upcoming and aspiring to be the best in the business. At the moment we are developing our systems and processes to become the best. So in the next 10 years we see ourselves becoming very involved in the core of the industry and creating jobs for a greater number of families.
Q: Where do you see the web design industry in the future?
A: You hear rumours that the mobile industry is moving very fast and people are increasingly falling love with the easy of access and usability. But I believe that the web design industry is flexible and full of innovators and creative minds, which gives it the ability to adapt to change and fast. In the future we will be creating designs for different types of devices specifications but all the same we will continue to design.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: The co-founders had a long debate about it but in the end Settled for Stregg Marketing and Creative Web designs. This is because at the core we are marketers using a variety of mediums to communicate and one of the most effective ones we use today, is Web Design.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: There search engine visibility should be at it best.