Silver Marbles

Q: What's your name and position in the company?
A: I'm Anthony and head developer at Silver Marbles

Q: Describe your company in 5 words.
A: small, personal, friendly, committed, dedicated

Q: What's your business philosophy?
A: To provide websites and search engine marketing to small businesses who needs their on-line presence to work for them at an reasonable cost. To take great satisfaction from customers who are making good money from their website branding, optimisation and web design.

Q: Describe your office environment.
A: Quiet, small, always has a Graze box and coffee flowing.

Q: Describe how your team interact and work together.
A: Team always bouncing ideas around and sometimes like to have a bit of banter.

Q: What makes you different from other web design companies?
A: We have studied Web Design and created websites since we were using notepad, Corel Draw and Netscape Navigator. We know what we are doing and don't forget where we came from. We are a friendly, proactive group of people who are not greedy and thrive on referrals. If your happy with your web design, your friends could also share in the love. Put your friends in touch with us for Web Design and Marketing!

Q: How do you get the majority of your business?
A: Referrals mostly

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Fluidly, using email as a big communication or on the phone to say, here your web concept. ta da!

Q: What do you think is the most crucial element of creating a good client relationship?
A: Understanding he clients needs, delivering them at a good price and keeping intouh with things to offer.

Q: How do you manage demanding clients?
A: With a lot of patience, luckily we only have a few.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Look at their portfolio, assess their own website. See if they rank for web design in their area.

Q: Where do you see your company in 10 years time?
A: In a small office in Telford, 2 or 3 employees.

Q: Where do you see the web design industry in the future?
A: getting bigger, as more and more businesses get bigger, new ones start,new technology coming out. It can only scale out of control.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: Me and friend in a pub

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Try and blog as much as possible. Update content.