ScotComp

Q: What's your name and position in the company?
A: Scott Smith, company director.

Q: Describe your company in 5 words.
A: Innovative, modern, competitive, professional, interesting.

Q: Describe your office environment.
A: Fun and exciting, we're always working with loads of fantastic customers who are really interesting.

Q: What makes you different from other web design companies?
A: We keep ourselves up to date with the latest trends and are motivated by our customers success with their websites.

Q: How do you get the majority of your business?
A: Word of mouth or advertising directly to the businesses.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Trust, our clients trust us to make good decisions and give them the best advice possible when it comes to all things IT related.

Q: How do you manage demanding clients?
A: Impress them with our work, if they have demands we'll meet them.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Speak to the company directly and see if you like their ideas, see if they're creative and question them on their ideas.

Q: Where do you see your company in 10 years time?
A: Hopefully working with thousands of SME businesses across the UK helping them to take advantage of the internet.

Q: Where do you see the web design industry in the future?
A: It's a great industry that's constantly moving and developing, it can only get better.

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: We're a Scottish based company and like computers so we put the words together, pretty simple.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Make the website simple to use, there are far too many websites that are complicated and off-putting to potential customers.