Scarlet Zebra Business Solutions

Q: What's your name and position in the company?
A: Zena, designer and developer

Q: Describe your company in 5 words.
A: Open, approachable, helpful, focused, productive

Q: What's your business philosophy?
A: We aim to provide a simple jargon-free approach to help our clients understand how their website will be developed, it's our role to ensure we meet your needs rather than making you fit in a generic box!

Q: Describe your office environment.
A: Creative with plenty of inspiration

Q: Describe how your team interact and work together.
A: We work closely with constant interaction to put our clients first

Q: What makes you different from other web design companies?
A: We take a very personal approach and aim to learn about our clients and their businesses so we can make sure we provide the very best service on a client-to-client basis

Q: How do you get the majority of your business?
A: Recommendation from previous clients

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Constant contact is key, we firstly aim to understand our clients exact needs, create mock designs, create a site structure then start to build

Q: What do you think is the most crucial element of creating a good client relationship?
A: Understanding how our clients operate, their business ethics and ethos

Q: How do you manage demanding clients?
A: By constantly increasing our input until every client is totally satisfied

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Developing a new website can be a challenge, choose a company you feel comfortable working with who have a proven track-record of satisfied clients

Q: Where do you see your company in 10 years time?
A: Still learning new skills, technology is constantly changing, evolving and improving, we want to embrace this and keep moving forwards

Q: Where do you see the web design industry in the future?
A: Being more client-driven with new exciting opportunities

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Because business is more than black and white

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Think out of the box, nothing is impossible to achieve