Ripplenet web design

Q: What's your name and position in the company?
A: Tim Read. Founder

Q: Describe your company in 5 words.
A: Friendly, professional web design agency

Q: What's your business philosophy?
A: Whatever your needs, whether it is for business, organisation, personal or family, or just to share information online, RIPPLENET can provide you with a professional web design at an affordable price. And we will back it up with fast, fuss-free and friendly support, so you need never worry about not having everything working as you want. Once you're up and running, we can also help you to develop your website design as you expand, and we can help you with your search engine marketing.

Q: Describe your office environment.
A: Close-knit and friendly, with plenty of plants, coffee and good music

Q: Describe how your team interact and work together.
A: We work with other design companies, designers and programmers in an online environment

Q: What makes you different from other web design companies?
A: We are jargon-free, and offer 24/7 customer support for all our projects as well as very cometative prices

Q: How do you get the majority of your business?
A: networking and word-of mouth

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: After intially meeting, we provide 3 designs and go through 3 sets of changes involving the client at every step.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Communication. We encourage a lot of feedback in the website creation process, and try to help our client fulfill their needs.

Q: How do you manage demanding clients?
A: We take time to listen to their requests, and help them understand what they really need.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: The company that can show them a good portfolio and that will sit down with them to clarify what they really want the website to do for them is the best.

Q: Where do you see your company in 10 years time?
A: It will be a leading web design and IT studio in London.

Q: Where do you see the web design industry in the future?
A: Web design will embrace many technologies and become an indispensible core of many businesses and organisatons

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: Ripplenet - will help make your organisation's ideas and reputation ripple across the net.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Be clear about what you want your site to do, and make sure it does it on the first page.