Red Spider Marketing Ltd

Q: What's your name and position in the company?
A: Director

Q: Describe your company in 5 words.
A: Fresh internet business perspectives

Q: What's your business philosophy?
A: Enabling business internet success.

Q: Describe your office environment.
A: Home based, short commute!

Q: Describe how your team interact and work together.
A: Constant touch points and segmented approach to get the optimum performance from each persons skills.

Q: What makes you different from other web design companies?
A: Carefully selected partnerships which provide our customers access to quality resources on an as needed basis.

Q: How do you get the majority of your business?
A: Through targetted use of email marketing, networking and business directories.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We work at keeping the whole process as hassle free for our clients as possible.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Trust in our commitment to their business.

Q: How do you manage demanding clients?
A: By exceeding their expectations and anticipating their demands.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Select based on quality and professionalism.

Q: Where do you see your company in 10 years time?
A: Own premises with 10+ times the staff.

Q: Where do you see the web design industry in the future?
A: More commoditised with an increasing emphasis on interaction.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: Long deliberation but Spider from the web, Red as it is a lucky colour in Chinese and Marketing because thats we do.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Don't waste a visitor with poor layout and content.