Pure Calm Designs

Q: What's your name and position in the company?
A: Casey Keppel-Compton MA Lead Designer

Q: Describe your company in 5 words.
A: Professional commited cutting-edge forward-thinking quality

Q: What's your business philosophy?
A: Speciliasing in small business web site solutions we design sites that can be found and achieve our clients business goals

Q: Describe your office environment.
A: Calm and organised with sense of focus and fun

Q: Describe how your team interact and work together.
A: We work closley to use skills that are held across the team

Q: What makes you different from other web design companies?
A: We sell you web solutions that deliver business benefits - if there is a good business reason to do something that is what drives our designs - we consider the long term needs of your business as well as the instant requirements that have driven you to request a new web design

Q: How do you get the majority of your business?
A: Word of mouth , referal and some from linkedIn requests

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Take a brief - understand your business - deliver an initial design - firm up design and then build the site - live when site has passed significant testing

Q: What do you think is the most crucial element of creating a good client relationship?
A: Understanding what business objectives you are aiming to solve with the development of your new website

Q: How do you manage demanding clients?
A: Get everything in writing and communicate communicate !

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Ask what their background and training is and then ask for evidence of their professionalism and how they will look after your needs after the new site is built - important there is after care plan and customer service

Q: Where do you see your company in 10 years time?
A: Always developing for new technology and devices and agile in our methods and approaches

Q: Where do you see the web design industry in the future?
A: Responsive design which allows any site to work on any device

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Related to the way we want to do business - no panic just calm professional techniques

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Plan your seo approach before one line of code is done and be honest about how much energy and time you have to maintain your company site's position in the search engine party !