Plunge Online

Q: What's your name and position in the company?
A: Tim Melbourne - Founder - Website Designer & SEO

Q: Describe your company in 5 words.
A: Professional, Modern, Creative, Results Driven.

Q: What's your business philosophy?
A: "We know that our cutting edge and professional designs are not enough, thats why we also specialise in getting you noticed"

Q: Describe your office environment.
A: Professional, Friendly, Patient.

Q: What makes you different from other web design companies?
A: I have other businesses in different sectors i.e. Gift Voucher website which supports local independent businesses and Beauty & Skincare Centres. Plunge Online specialise in small & startup businesses and give them their identity.

Q: How do you get the majority of your business?
A: Word of Mouth, Local Magazines & through Website.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Clear, professional jargon free advice along with keeping clients involved throughout the process.

Q: How do you manage demanding clients?
A: Very well - if they let me.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Talk with them over the phone or via email, not just on their website.

Q: Where do you see your company in 10 years time?
A: offering the same service as now, just to more people.

Q: Where do you see the web design industry in the future?
A: slowing down, as many new free products are becoming very popular. Even though these are nowhere near as professional looking or structured they are free.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: very carefully.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: keep it fresh, dont let it get stale. Think of it like your shop window.... first impressions are very important.