Q: What's your name and position in the company?
A: Peter Dunn - Business Owner
Q: Describe your company in 5 words.
A: Bespoke Web, Print, Multimedia Design
Q: What's your business philosophy?
A: We aim to be the best in all we set out to do.
Q: Describe your office environment.
A: Surrounded by computers
Q: Describe how your team interact and work together.
A: Illustrators and designers working together with web developers
Q: What makes you different from other web design companies?
A: Dedication to our customers
Q: How do you get the majority of your business?
A: Word of mouth
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: 1. Initial contact - Discussing project and costings
2. design - illustration, programming etc
3. Approval - Client needs to be happy
4.SEO and publish - Check site and put it on the internet
5. Recieve payment and set up maintenance plans
Q: What do you think is the most crucial element of creating a good client relationship?
A: Communication and honesty
Q: How do you manage demanding clients?
A: Through understanding and dedication
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Our reputation includes no hard sales tactics.
Q: Where do you see your company in 10 years time?
A: ten time the size it is today
Q: Where do you see the web design industry in the future?
A: A major part of any business strategy
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: From the initial of the business owner
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Advertise it on all of your paperwork
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