Pix and Mix

Q: What's your name and position in the company?
A: Claire Copley - Artistic Director

Q: Describe your company in 5 words.
A: Enthusiastic, Reliable, Creative, Friendly, Affordable

Q: What's your business philosophy?
A: Our ethos is to provide you and your business with an exceptional creative service that will not disappoint.

Q: Describe your office environment.
A: Friendly, hard working but relaxed and always smells of coffee.

Q: Describe how your team interact and work together.
A: We all sit on a big desk talking to each other while we work on a project.

Q: What makes you different from other web design companies?
A: We will got he extra mile and help our customers.

Q: How do you get the majority of your business?
A: Through our website or word of mouth

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We have regular meetings and keep in touch by email. For large projects we often use project management tool such as Basecamp.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Trust, Honesty

Q: How do you manage demanding clients?
A: Demanding clients are usually the best clients as they know exactly what they want, we can then provide it to them with no fuss.

Q: Where do you see your company in 10 years time?
A: Providing happy customers with top quality websites, design work, film and social media as well as learning new technology as the digital world changes.

Q: Where do you see the web design industry in the future?
A: Who knows, things have changed so much in the last 15 years ......

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: The 'Pix' part came from my middle name 'Pixie' and from 'Pixels' and the 'Mix part came from us offering a huge mixture of services so we can help our clients with all the digital, print and strategy aspects of their business.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Update it regularly and tell people about it.