Perception.Co

Q: What's your name and position in the company?
A: Carolyn Rogers, Director

Q: Describe your company in 5 words.
A: Online branding, design and marketing

Q: What's your business philosophy?
A: To provide creative, unique, high quality affordable digital solutions that get results.

Q: Describe your office environment.
A: Hard working and creative

Q: Describe how your team interact and work together.
A: A hands-on, multi-skilling team with complementary skills enabling us to effectively work together to exceed our clients' objectives.

Q: What makes you different from other web design companies?
A: We design highly creative websites without compromising on the functionality or SEO. Our designers and techies work together on projects to deliver websites that look good, provide sophisticated functionality and can be found in search engines.

Q: How do you get the majority of your business?
A: Word of mouth referrals and telemarketing

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: - Initial brief discussed and approved - Brainstorming - Quotation provided and approved - Wireframe and first stage creatives discussed and agreed prior to commencing to full build - SEO copy agreed and written - Key stages discussed with the client along the way - Final approval and sign-off prior to going live

Q: What do you think is the most crucial element of creating a good client relationship?
A: Communication

Q: How do you manage demanding clients?
A: We establish their expectations from the outset and communicate to ensure these are met in accordance with the brief.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: A lot about effective working relationships is down to communication and also personalities of the people involved in the project, as well as being able to match the given criteria.

Q: Where do you see your company in 10 years time?
A: Experiencing growth through multi-media portals

Q: Where do you see the web design industry in the future?
A: Growing to incorporate unthinkable new visual and sound technology

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Choosing something that reflects what we consider advertising to be i.e. a perception of something.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: SEO is key