Q: What's your name and position in the company?
A: Lynne Lycett, Operations Director
Q: Describe your company in 5 words.
A: internet design, SEO, social media
Q: What's your business philosophy?
A: Our mission is provide profitable business growth for our clients by deploying our internet and management skills. We aim to build on-going relationships with our clients.
Q: Describe your office environment.
A: We have a very pleasant, relaxed office in a very picturesque location in Market Bosworth, which is situated in the heart of England.
We have a good conference room and meeting space with facilities to communicate with our customers all over the world.
Q: Describe how your team interact and work together.
A: Regular planning meetings are held to ensure project milestones are met.
Q: What makes you different from other web design companies?
A: We have superb design and technical skills, developed in house and supported by professional training and qualifications. These are matched by very broad internet and business experience. We are able to deal with very large companies on a professional level and small companies on a personal level.
Q: How do you get the majority of your business?
A: Our business has traditionally grown through referrals and recommendations. More recently social media contacts have been successful in bringing in business from all over the world.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Our project management skills come from working with large projects and large companies. We define projects in details and we always deliver on time and cost.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Seeing the business from the clients perspective and being responsive, professional, honest and friendly.
We always deliver on time, on cost and to specification. We make sure that the client does not get nasty surprises.
Q: How do you manage demanding clients?
A: We love demanding clients. We have the skills and expertise to deliver for them.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: A client should talk to several companies and get a feel for their professionalism and level of expertise. The client should be clear about their objectives and ensure that their internet solutions partner can deliver and add value. The supplier should combine design, technical, content management, SEO and social media skills. Obtaining references and trusting ones own judgement will help make the right choice.
Q: Where do you see your company in 10 years time?
A: We see ourselves as a leading edge internet solutions company.
Q: Where do you see the web design industry in the future?
A: Web design will become part of a communications revolution involving social media and mobile applications.
Q: What computers do you have use in your offices, PCs or Macs?
A: PC
Q: How was your company name chosen?
A: It is what we do.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Always think about the end-user and make it easy for them.
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