Q: What's your name and position in the company?
A: Nick Pauley, MD
Q: Describe your company in 5 words.
A: Lead Generation for Building Product Manufacturers
Q: What's your business philosophy?
A: Goal, Insight, Strategy, Tactics, Review, Repeat
Q: Describe your office environment.
A: Open plan, cerebral.
Q: Describe how your team interact and work together.
A: Quietly, efficiently.
Q: What makes you different from other web design companies?
A: Our knowledge of the sales and marketing processed for global and UK based building product manufacturers.
Q: How do you get the majority of your business?
A: Hard work.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We employ project management processes (Prince II and/or Agile) depending on the type of project being undertaken.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Honesty, mutual respect and open communication.
Q: How do you manage demanding clients?
A: Our clients tend to think we're the demanding ones.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Select on ability and expertise first. Then relationship. Geography or price are not barometers for success.
Q: Where do you see your company in 10 years time?
A: Silly question.
Q: Where do you see the web design industry in the future?
A: Growing, fragmenting into specialisms.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: Under pressure.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Read this post... http://ow.ly/fM3Rn
