Logo Design & Marketing

Q: What's your name and position in the company?
A: Chris Bray company director

Q: Describe your company in 5 words.
A: International websites, graphic design, marketing

Q: What's your business philosophy?
A: To produce leading edge, highly creative and commercially effective work that benefits our clients' bottom line.

Q: Describe your office environment.
A: Our studios are situated in a detatched barn conversion standing in its own grounds beside a castle. 100 years ago there was a steam powered generator here to make electricity for the castle. Lawrence of Arabia created an Italianate garden just across the drive from us. There are usually at least three dogs along with our twenty staff. We have barbeques and cricket in the garden in the summer. It takes me half an hour to walk to work through parkland, past a listed cricket pavilion and the hunt kennels.

Q: Describe how your team interact and work together.
A: We have five account managers, five designers and seven developers. We work together in flexible teams according to the type of work being undertaken. We have a lot of team discussions so that everyone is involved in all aspects of the job as it evolves and takes shape. We draw up site maps followed by wire frames and static visuals before any programming takkes place. We always work to a fixed price agreed with the client and we share gantt and milestone charts. We often use NetMeeting and conference calls to keep everyone up to speed and in the picture.

Q: What makes you different from other web design companies?
A: Our house style is very clean and airy. We don't believe in any unnecessary clutter or ornamentation. We build sites that function well using intuitive design and carefully thought through ergonomics. Add to this a sprinkle of creative magic and it's roll 'n roll!

Q: How do you get the majority of your business?
A: From our own websites (of course), word of mouth and 33 years in business.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: See the way our team interacts above.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Clear, regular, open and honest communication.

Q: How do you manage demanding clients?
A: We love them, the client is king.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Talk direcvtly to them all and select the one where the chemistry feels right.

Q: Where do you see your company in 10 years time?
A: In orbit.

Q: Where do you see the web design industry in the future?
A: At the core of most human interaction.

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Out of a hat 33 years ago.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Put it as a standing item on the agendas of your management meetings.