Q: What's your name and position in the company?
A: Proprietor
Q: Describe your company in 5 words.
A: Fresh, Creative, Client-Oriented, Effective
Q: What's your business philosophy?
A: At KWD we orientate ourselves to providing clients with websites built with an easy to use Content Management System thus enabling our clients to manage their own websites if they want to whilst still providing an optional reliable month-to-month management option & ongoing development if required.
Q: What makes you different from other web design companies?
A: Being a smaller company we're not VAT registered & can be flexible with our pricing. We're not limited by expensive high-end infrastructure. The software we use is highly adaptable allowing for detailed manipulations of CSS & html. Equally we are not limited in the software we use, if you need a project done with specific software, just ask, it's doable.
Q: How do you get the majority of your business?
A: Online, word of mouth & Yellow Pages.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Concept & Design: Consultation either by phone/email/ face-to-face where we will listen to a clients wants & needs, agree on a Project Brief & create a solution specific to them.
Initial Design: We create an initial design & consult the client & make any necessary changes.
On going Consultation: Periodic updates via email on how the project is proceeding & invitations for the client to feedback to us.
Completion & Instruction: Presentation & walk-through of final website accompanied by detailed guidance to owner on managing their own website if required.
We build our websites with the following features:
Comprehensive but easy to use Content Management System.
Front & Back-end editing/updating by client or us.
Search engine friendly website.
SEO & Search Engine submission as standard.
Reliable & Secure hosting of your site.
Multiple email account configuration for your website.
Technical support.
Online web statistics.
Ensured Website compatibility with most browsers.
..and we grant clients UNLIMITED site revisions as we realise how important it is to have this freedom to get things just right.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Regularly re-visit your website as it will highlight any changes that need to be made. Visit your competitors sites and make note of the design aspects of their sites that work & attract customers & how you might better improve your own website.