IO42

Q: What's your name and position in the company?
A: Robert Hyde / Founder and CTO

Q: Describe your company in 5 words.
A: Technology, Design, creative, bespoke, experts

Q: What's your business philosophy?
A: To help the internet be a better place

Q: Describe your office environment.
A: Dynamic, modern, fun and lively

Q: Describe how your team interact and work together.
A: We are a team of the best experts working together and we know each others strengths and all help each other to improve our own abilities which helps our clients

Q: What makes you different from other web design companies?
A: We create bespoke websites with code and design unique to our customers, we also support their technology platforms and help them in all aspects of their infrastructure

Q: How do you get the majority of your business?
A: Word of mouth and reputation and google searches

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: When contacted by a client we like to meet them to get a real feel for their business needs. A designer will them work with the client to produce a design they love, a developer will then work with the client to develop the site they want. A QA person will then test the site to make sure it works and is secure, then the team will get the site live and monitor it for 3 months. Hopeful the client will stay with us so we can evolve their website over time.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Communication and fulfilling their vision

Q: How do you manage demanding clients?
A: Win their trust so they let us deliver the technology they want.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Always meet the company before hand and then just go with your instincts, design and build a website for them and not use an out of the box system.

Q: Where do you see your company in 10 years time?
A: Bigger, better and dominating it's sector in the market

Q: Where do you see the web design industry in the future?
A: Creating website that are built for our customers and theirs

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: We and both Internet and Online (IO) and 42 is the meaning of life according to the late great Douglas Adams.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Make sure it can be used properly by your users, you need to like your website but your customers need to love it.