iD30 Ltd

Q: What's your name and position in the company?
A: Danny Phillips Sales Director

Q: Describe your company in 5 words.
A: we make complicated simple

Q: What's your business philosophy?
A: keep it honest, price it right first time cut the bull shit

Q: Describe your office environment.
A: Hard working but fun

Q: Describe how your team interact and work together.
A: respect of each other�s skills but all ways open to everyone�s input, we all work together well most of the time!

Q: What makes you different from other web design companies?
A: We try to be uncomplicated and bring a massive amount of knowledge in lots of areas online and offline., make everything custom to the customer�s needs and be simple with everything we do.

Q: How do you get the majority of your business?
A: Referrals

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: A work flow is available online with dates and times of completed tasks or by email & phone.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Communication

Q: How do you manage demanding clients?
A: Keep the communication lines open

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: View passed work see good customer feedback make sure the job is priced sensible not too low as it will only cost more later on and be confident with the company they are going to be working with.

Q: Where do you see your company in 10 years time?
A: Been a specialist company in mobile & M-commerce

Q: Where do you see the web design industry in the future?
A: Mobile

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: University room number and iD

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: keep it simple