I-Pixel: Creative Simplicity

Q: What's your name and position in the company?
A: Paul Charlton, Partner.

Q: Describe your company in 5 words.
A: Reliable, dedicated, trustworthy, creative, affordable

Q: What's your business philosophy?
A: To offer a high quality, cost effective service to companies and individuals that exceed expectations while building long term relationships.

Q: Describe your office environment.
A: Friendly, relaxed and informal with ample parking and good rail links.

Q: Describe how your team interact and work together.
A: Our team has an excellent working relationship that compliments our individual skill sets.

Q: What makes you different from other web design companies?
A: We are a company that develops relationships, not just web sites! We work alongside our clients, helping their business grow while offering advice and support.

Q: How do you get the majority of your business?
A: Through referrals and recommendations from past and current clients.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: In a friendly, supportive, non-jargon manner.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Simple; TRUST!

Q: How do you manage demanding clients?
A: By trying to understand their individual needs and working with the client to achieve them.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: By looking at past work and contacting past clients. This should give a good insight into the working practice of a particular company.

Q: Where do you see your company in 10 years time?
A: As a multi-disciplined design agency with multiple design studios.

Q: Where do you see the web design industry in the future?
A: Becoming more mobile and application orientated. There will be a convergence between the mobile application and the typical computer environment that will span multiple mediums.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: Oddly enough, very quickly. We threw a few ideas around and this was the one that seemed most fitting.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Keep it up to date and relevant.