Fresh Web Services Ltd

Q: What's your name and position in the company?
A: Director

Q: Describe your company in 5 words.
A: Effective, focused, lean & mean

Q: What's your business philosophy?
A: Listen, Learn, Deliver

Q: Describe your office environment.
A: Distributed!

Q: Describe how your team interact and work together.
A: Through email, mobile, one-2-ones, online collaboration tools.

Q: How do you get the majority of your business?
A: Referrals, word of mouth, Google.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Listening - its the basis of good communication, which in turn is the basis of a good relationship.

Q: How do you manage demanding clients?
A: By listening and then understanding what they want and then planning and coordinating accordingly

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Cheap has a high price - so avoid choosing on prince alone. Talk to them - do you feel that you can work with these people, a website is more a process than a project.

Q: Where do you see your company in 10 years time?
A: Owned by Google!

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: Fresh, because we were offering something new, Web Services because that was where were the web was heading.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Have very clear and simple (and realistic) goals for their website.