eWebz - Design & Create

Q: What's your name and position in the company?
A: Billy Cross - Owner

Q: Describe your company in 5 words.
A: Young, Bright, Individual, Expanding, Infinite

Q: What's your business philosophy?
A: However complex or simple the design requirements, every single eWebz customer gets the same treatment. We earn a living doing what we love... Not many people can say that.

Q: Describe your office environment.
A: Calm, quite, home office environment. The very latest in computer systems, including desktop pcs, laptops, netbooks, and tablets, to ensure cross browser and cross system requirements are met.

Q: Describe how your team interact and work together.
A: The team may be little, but every individual who assist with eWebz projects are known very well to ourselves. We have a very nice unit who work well together and provide eachother with a healthy competition in the ranks.

Q: What makes you different from other web design companies?
A: We are different in the fact that we are always on call, we can provide secure hosting, and our pricing structure is very different to other companies. We do not operate a strict website pricing structure, and every website is priced according to the amount of work involved, not in the amount of pages.

Q: How do you get the majority of your business?
A: We find that 98% of business that comes our way is via recommendation. In our opinion this is the best form of advertising, meaning that our current customers are selling our products for us.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Our clients are kept completely in the loop as we work our way through projects

Q: What do you think is the most crucial element of creating a good client relationship?
A: Keeping customers informed is essential in retaining a good relationship. Taking suggestions and offering expert advice on where and how to build a new development.

Q: How do you manage demanding clients?
A: In our opinion, clients have every right to be demanding, after all, they are paying out their own hard earned money and the product should fit the bill. Demanding clients sort the good companies from the bad.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: To ensure that their are no hidden costs, and to ensure that they are getting everything they need from their website and in some cases more. Not to jump in to using the cheapest designer just because they may save a few pounds, as it may end up costing more in the long run.

Q: Where do you see your company in 10 years time?
A: In 10 years time, I personally see eWebz continuing to grow, and developing in to a real force in the world of web design. There are no limits when it comes to this industry and we see ourselves continuing to receive recommendations from our more than happy clients.

Q: Where do you see the web design industry in the future?
A: The future holds no limits for the world of web design.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: A moment of inspiration

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Planning