Contact Details
Name: Neale Gilhooley
Tel: 01315319066
Email: web@evolution-design.co.uk
Website: http://www.evolution-design.co.uk
Address: Printhouse 6, 75 Logie Green Road EH7 4HF Edinburgh
Evolution Design®
44 Clients & Projects 11 Reviews
4.9 Stars | Write Review
Evolution Design® provides effective website & logo design, giving Clients the tools to build their brand
Languages Spoken: English
Employees: 1-5 Established: 1992 Joined: 2009
Latest Work
Evolution Design is a website design agency based in Edinburgh. We create websites that promote your business and improve the presentation of your message. We add real value to our Clients business and brand.
We have 20 years experience of providing graphic design and web design solutions for most business sectors and in that time our expertise helped generate many satisfied Clients.
Feel free to discuss any website or online branding issue with us on a no obligation no cost basis.
Industry Sectors
IT, Health & Beauty, Public Sector, Manufacturers & Engineers, Consumer Services, Building & Construction, Professional Services, Educational, Food & Drink, Sports & Leisure, Recruitment, Not for profit / CharityTends to work with
Corporation / Public Company, Private Company, Public Sector, Non-profit Organisation, Small-Medium Enterprise (SME), Entrepreneur, StartupGeneral location of clients:
ScotlandWe Recommend:
Accountant: Morris & YoungLawyer: Ancient Hume Trademark Attorney
Printer: Digital Print Solutions
Hosting company: 123-reg.co.uk
Recent Projects
-
FICA
http://fica.org.uk
Training website for the Electrical industry, offering an overview of the FICA - the final and most important assessment in professional qualification of students. Read More -
Global Surface Intelligence
http://www.surfaceintelligence.com
GSI uses the most advanced system in the world to process and analyse satellite imagery in relation to natural resources, especially forestry and agriculture. Applying machine learning to satellite data processing. Read More -
Time Recruitment Services Ltd
http://www.timerecruitment.co.uk
First re-design for this go-to Recruitment Agency first established in 2000. They specialise in Temporary office positions as well as Permanent staff in Edinburgh. A new WordPress fully responsive site gives them the ability to update Job Vacancies in seconds and to reach that younger audience profi... Read More
Recent Reviews
-
Reviewed on 20 Jan, 2017
Having opened in 2000 Time Recruitment Services Ltd worked with the same website from that time until 2016. After exchanging business cards at a Chamber networking event Neale Gilhooley from Evolution Design Ltd approached us to ... Read More
Caroline Burns
— Time Recruitment Services Ltd. -
Reviewed on 23 Jan, 2014
1st class personal service from Neale and Jim, both took a lot of time to really understand what I wanted and were very patient with me until we got everything in place to go 'live'
Even now they are giving me a lot of advice a... Read More
Rosie McLennan
— Greyfriars Roofing Services Ltd -
Reviewed on 11 Jul, 2013
Being a very uncreative person, Jim and Neale were able to translate what I wanted my website to portray and exceeded my expectations. They were both excellent at communicating with me and made me feel very valued, I feel my busi... Read More
David Eckersley
— Agile Resourcing
Awards
The Drum Magazine - 2000
Interview
Q : Describe your company in 5 words.
A : Giving Clients brand building tools
Q : Where do you see your company in 10 years time?
A : We believe in evolution of brands and marketing messages and practice what we preach. That's why we chose the name Evolution.
Q : How was your company name chosen?
A : The name Evolution was chosen 20 years ago and is actually more as relevant today as the speed of business evolution has increased. If you are not moving forward and evolving your look and communications then you are not standing still you are actually moving backwards as increased competition means that others will want to speak to your customers if you dont.
Evolution® & Evolution Design® are Registered Trademarks of Evolution Design Limited. Not to be confused with any company using a similar name! It is such a good name that others have tried to copy it.
Global Surface Intelligence
GSI uses the most advanced system in the world to process and analyse satellite imagery in relation to natural resources, especially forestry and agriculture. Applying machine learning to satellite data processing.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Basic Content |
| Organisation category: | Startup |
| Industry: | Professional Services |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | (X)HTML |
| Completion date: | April 2017 |
Services provided
Online Marketing, Content and Copy, Design, Branding
FICA
Training website for the Electrical industry, offering an overview of the FICA - the final and most important assessment in professional qualification of students.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Basic Content |
| Organisation category: | Public Sector |
| Industry: | Building & Construction |
| Content managed (CMS): | Yes |
| CMS Description: | WordPress |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | PHP, CSS |
| Completion date: | April 2017 |
Services provided
Hosting, Development, Design
Time Recruitment Services Ltd
First re-design for this go-to Recruitment Agency first established in 2000. They specialise in Temporary office positions as well as Permanent staff in Edinburgh. A new WordPress fully responsive site gives them the ability to update Job Vacancies in seconds and to reach that younger audience profile via Mobile and Tablets. We also added Google Analytics to the site. Prior to that we re-designed their logo giving Time Recruitment a flexible branding device.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Basic Content |
| Organisation category: | SME |
| Industry: | Recruitment |
| Content managed (CMS): | Yes |
| CMS Description: | WordPress |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | JavaScript, CSS |
| Completion date: | January 2017 |
Services provided
Development, Search Engine Optimisation (SEO), Design, Branding
Goodrow Consulting
This client runs a commercial property management company, overseeing contract disputes and dilapidations, using their specialist knowledge of the market and dispute resolution services. New services needs a new website.
Technical specification
| Languages: | N/A |
|---|---|
| Project type: | Basic Content |
| Organisation category: | Private Company |
| Industry: | Building & Construction |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | PHP, mySQL |
| Completion date: | July 2016 |
Services provided
Online Marketing, Content and Copy, Development, Search Engine Optimisation (SEO), Design, Branding
The PCT Partnership
Starting as a training and development company in 1994. Offer management development programmes to improve working performance, Now training Women Returning To Work, Hospitality Courses and Graduates
Technical specification
| Languages: | English |
|---|---|
| Project type: | Basic Content |
| Organisation category: | Private Company |
| Industry: | Educational |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | XML, (X)HTML, mySQL |
| Completion date: | June 2016 |
Services provided
Online Marketing, Hosting, Content and Copy, Development, Search Engine Optimisation (SEO), Design, Branding, Social Media
D Sparham Limited
David Sparham needed a fully responsive WordPress site that he could use an online portfolio to present images of his amazing conversions, extension and also new build homes. We re-branded and relaunched his beske building company inside 4 weeks.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Basic Content |
| Organisation category: | SME |
| Industry: | Building & Construction |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | April 2016 |
Services provided
Online Marketing, Content and Copy, Development, Design, Branding, Social Media
North British Distillery Co Ltd
One of Scotland's largest grain whisky distillers. Significant quantities of North British grain whisky are included in many well-known brands. The website covers the manufacturing process as well as the history of the NBD in the global whisky market since 1885.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Food & Drink |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | JavaScript, CSS |
| Completion date: | January 2016 |
Services provided
Online Marketing, Content and Copy, Search Engine Optimisation (SEO), Design, Branding, Social Media
Alopecia Help and Advice Scotland
AHAS or Alopecia Help and Advice Scotland are a registered charity giving support, help and advice to sufferers through a new editable WordPress website.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Community website |
| Organisation category: | Non-profit Organisation |
| Industry: | Not for profit / Charity |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | Online donations |
| Size of project team: | 1 |
| Technologies used: | ASP, PERL/CGI, mySQL |
| Completion date: | November 2015 |
Services provided
Content and Copy, Development, Search Engine Optimisation (SEO), Design, Social Media
AWS Recruitment
AWS Recruitment is a specialist consultancy focused on Fundraising Professionals & Executive Level appointments for the not-for-profit sector with national clients throughout the UK serviced from their Edinburgh base.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Other |
| Organisation category: | Private Company |
| Industry: | Recruitment |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | Java, CSS |
| Completion date: | June 2015 |
Services provided
Online Marketing, Content and Copy, Development, Design, Branding
Drummond International
Drummond International are an international leadership consultancy who work with some of the world's most successful organisations to help leaders adapt and achieve in an ever-changing environment. They listen to clients and match original, liberating and practical content with exceptional delivery to enable leaders to fulfil their potential. They provide leaders with the skills and strategies to cope with change and create inspiring, innovative and thriving organisations
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Educational |
| Content managed (CMS): | Yes |
| CMS Description: | WordPress |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | PHP, CSS, mySQL |
| Completion date: | January 2015 |
Services provided
Online Marketing, Hosting, Development, Search Engine Optimisation (SEO), Design, Social Media
Average Ratings
Client Reviews
20 January 2017
http://www.timerecruitment.co.uk/
Reviewed by Caroline Burns
— Time Recruitment Services Ltd.
Having opened in 2000 Time Recruitment Services Ltd worked with the same website from that time until 2016. After exchanging business cards at a Chamber networking event Neale Gilhooley from Evolution Design Ltd approached us to discuss our website and tactfully highlighted that it was not a responsive site. We met at the end of September 2016 and invited Neale to supply a quotation which we accepted, it was a competitive quotation. The entire experience with Neale has been very positive and he has delivered on every promise which was made from the cost, the timing, the web design itself, training on Wordpress and the follow up since launching the new website in December 2016. I cannot recommend Neale and Evolution Design highly enough, he was a pleasure to deal with as he is knowledgeable within his area of expertise and has a tactful and patient manner along with a dry sense of humour (always useful !). Neale did not bombard us with unnecessary IT language, has been consultative, decisive and responsive to us as a client – he has the art of always making Time Recruitment feel as if we are the only client. We are delighted with our new website and have already seen an upturn in business because of it.
23 January 2014
http://greyfriarsroofing.co.uk
Reviewed by Rosie McLennan
— Greyfriars Roofing Services Ltd
1st class personal service from Neale and Jim, both took a lot of time to really understand what I wanted and were very patient with me until we got everything in place to go 'live'
Even now they are giving me a lot of advice and help with facebook, google analytics and all matters relating to our brand and marketing tools.
Initially, Evolution were highly recommended by a friend and in turn I would highly recommend them to any business looking to update their image or brand.
Greyfriars Roofing Ltd
Greyfriars Roofing founded in 1998 as specialist in heritage projects with lead working requirement. One of the five accredited Heritage Roof Masters in Scotland a highly skilled team, all holding Heritage Skills Gold Cards. Covering Edinburgh area and central Scotland
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | SME |
| Industry: | Building & Construction |
| Content managed (CMS): | Yes |
| CMS Description: | Adobe Contribute |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | (X)HTML, CSS |
| Completion date: | January 2014 |
Services provided
Development, Design, Branding, Social Media
11 July 2013
Reviewed by David Eckersley
— Agile Resourcing
Being a very uncreative person, Jim and Neale were able to translate what I wanted my website to portray and exceeded my expectations. They were both excellent at communicating with me and made me feel very valued, I feel my business has moved forward with their excellent input.
Two very professional guys who I would recommend to anyone.
Agile Resoucing
Agile Resourcing are Scotland's premier IT recruitment consultancy covering Edinburgh, Glasgow and the central belt. They wanted a new logo and website to reflect this and differentiate them from local and national competitors. We created a memorable and impactful brand and redesigned the website to allow the client to update the content.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Entrepreneur |
| Industry: | Recruitment |
| Content managed (CMS): | Yes |
| CMS Description: | Adobe Contribute software |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | CSS |
| Completion date: | July 2013 |
Services provided
Online Marketing, Hosting, Search Engine Optimisation (SEO), Design, Branding
6 March 2013
http://www.golfclubs4cash.co.uk
Reviewed by Martin Lambert
— golfclubs4cash
From the very start the guys at Evolution Design were fantastic, they were dedicated to making sure we got exactly what we were looking for, with some very helpful advice and guidance along the way as we are no experts in this area. Regular meetings with the guys at various stages of design and development was key in getting to the final result which we were absolutely thrilled with. Great value for money along with regular updates on budgets and costs helped keep us fully informed.
Overall, great design, great communication, great value and great guys!
Golf Clubs 4 Cash
Golfclubs4cash is an online sports trading company specialising in pre-owned branded golf clubs and accessories. Including all of the world top brands at discounted prices, shipped worldwide. They also buy golf clubs and in turn sell on through the online shop.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Startup |
| Industry: | Sports & Leisure |
| Content managed (CMS): | Yes |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | ASP, PHP, CSS |
| Completion date: | February 2013 |
Services provided
Online Marketing, Hosting, Design, Branding, Social Media
1 November 2011
Reviewed by Adrienne Turner
— Legacy Support Ltd (Data Migration Services)
We discovered Evolution after visiting a web-site designed by the company. We were impressed with the work and chose Neale and Jim to re-design our own website which needed updating. We also used them for our company rebranding. They redesigned our company logo and printed materials. We were very pleased with the end result.
Both Neale and Jim have a professional approach to their work and have been very helpful we would recommend them.
Legacy Support Data Migration Serives
Legacy Support offer a comprehensive range of bespoke, cost effective data extraction and conversion services inlcuding: > End to End Data Migration: Conversion > Data Extraction > Data Cleaning > Data Manipulation > Test Data Generation > Project Management
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | IT |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | CSS, PHP |
| Completion date: | December 2010 |
Services provided
Branding, Hosting, Search Engine Optimisation (SEO)
1 November 2011
http://www.plumbingpensions.co.uk
Reviewed by Stuart McDonald
— Plumbing Pensions (UK) Ltd
I have now worked with Evolution for the last 4 years and must admit their innovative ideas, communication and speed of response (when required) has been second to none.
Both Neale and Jim have put full effort into any project we have worked on together and with their lateral thinking strategy I am now delighted to have a secure brand with a full range of literature to complement which I am confident will bring results as required.
A hard working duo who will always make time for you, listen to your requirements and then just seem to bring that extra impressive idea to the table when required.
Plumbing Industry Pensions Scheme
With current assets of over £1billion, Plumbing Pensions one of the UK's largest industry-wide schemes with a membership of over 38,000 individuals, not all are Plumbers. Offering defined benefits since 1975. Set up by The Association of Plumbing and Heating Contractors (APHC) The Scottish and Northern Ireland Plumbing Employers Federation (SNIPEF) Unite the Union
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Corporation / Public Company |
| Industry: | Professional Services |
| Content managed (CMS): | Yes |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | CSS, Flash, JavaScript |
| Completion date: | June 2008 |
Services provided
Branding, Content and Copy, Design, Development, Hosting, Online Marketing
26 October 2011
http://www.aestheticspirit.co.uk
Reviewed by Miranda Philip
— Aesthetic Spirit
I started up my company a number of years ago and found Evolution through an event where Neale was speaking. I was impressed with what he had to say and approached him to help me set up my website. He and Jim have been so professional in their approach to what I wanted to achieve. With their skill and ability Evolution have understood my line of business from the inside out and been creative and thorough. They have remained supportive and helpful on every occasion that I have needed their help and assistance. I definitely recommend their work and company as a whole.
Aesthetic Spirit
Aesthetic Spirit is about creating a natural, healthy look, working with non surgical Aesthetic treatments which are offered within the new state of the art Cherrybank Dental Spa, Edinburgh. These include Wrinkle reduction therapy, Dermal Filler and Skin Peel treatments for both men and women.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Health & Beauty |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 1 |
| Technologies used: | CSS |
| Completion date: | May 2008 |
Services provided
Branding, Hosting
25 October 2011
http://clubclasscatering.co.uk
Reviewed by james blyth
— club class catering
Having no experience with websites other than what i liked when i browsed the net, i really needed taken by the hand when i came time to have one of our own. Neale and Jim at Evolution took me through the process one step at a time and actually made the whole experience very pleasant. Both are undoubtedly very experienced individuals in their field but what impressed me most was the genuine interest they showed in my business. A joy to work with. Thanks guys.
Club Class Catering
Food for business or individuals, Club Class Catering - prepare Finger Buffets with fresh quality ingredients & deliver to your door in the Edinburgh area. We cater to specific requests or we have a selection of sandwiches, canapes and desserts to choose from.
Technical specification
| Languages: | English |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Food & Drink |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | CSS, Flash |
| Completion date: | September 2011 |
Services provided
Online Marketing
14 October 2011
Reviewed by Dr Karol Szlichcinski
— K Szlichcinski Associates Ltd
I found Evolution Design very easy to work with. They had good design skills and were technically competent, a combination that in my experience is more unusual than it should be among web design companies. I had quite specific requirements, including the sourcing of suitable photos, and Evolution were able to produce an attractive solution that met all my requirements at a competitive price.
KS Associates
independent management consultants specialising in: Market analysis, business strategy & planning; IT consultancy; Consultancy & coaching for small businesses; Organisation development & change; Psychology of telecommunications & IT
Technical specification
| Languages: | English, Polish |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Professional Services |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | N/A |
| Size of project team: | 2 |
| Technologies used: | CSS, PHP |
| Completion date: | June 2008 |
Services provided
Hosting, Search Engine Optimisation (SEO)
13 October 2011
http://www.brooksandlyndhurst.co.uk
Reviewed by Zohreen O'Sullivan
— Brooks & Lyndhurst Ltd
In my dealings with Evolution Design, I was looked after by Neale and Jim, two lovely people, who are courteous, yet professional and efficient both, in communication and quality of service as well asend product.
They took all my requests into consideration. Jim re-did the design until I was completely satisfied, consulting me at every stage of the process, after explaining all the steps in jargon free, simple English. Nothing was too much trouble at all.
I was extremely pleased with the outcome. Although the current recession is not conducive to a having a profitable business, I am loathe to shut down the business, mainly because of the fantastic website!
Neale, at Evolution Design, even helped me with setting up on Facebook and Twitter, giving me a lot of advice on how to increase on-line traffic in various ways. He helped wth marketing in other ways too, even suggesting the name of a potential customer. This lead turned out to be very fruitful!
Neale and Jim are extremely kind-hearted souls - something very rare in today's greedy, business world.
I strongly recommend dealing with Evolution Design if you are looking for a Website Design company that takes pride in its quality of service and end-product and go the extra mile to help you to succeed.
Brooks & Lyndhurst
Brooks & Lyndhurst are sole UK & Ireland distributors for award-winning Zenka French designer eyewear, spectacle frames 100% made in France.
Technical specification
| Languages: | English, French |
|---|---|
| Project type: | Content Managed |
| Organisation category: | Private Company |
| Industry: | Health & Beauty |
| Content managed (CMS): | No |
| CMS Description: | N/A |
| Online Payment System: | Directed to other payment system |
| Size of project team: | 4 |
| Technologies used: | CSS, PHP |
| Completion date: | January 2010 |
Services provided
Branding, Content and Copy, Hosting
Jim Callaghan
Creative Director
Before founding Evolution in 1993 Jim communicates through design. He gained a BA in Design at Edinburgh College of Art. He has designed identities, websites and literature for many of our largest clients where his patient meticulous approach is highly prized as his creative work is our product. Jim would oversee this project from concept through to artwork and print proofing. He designs on PC and tests on Apple Mac.
Q: What's your name and position in the company?
A: Neale Gilhooley, MD overseeing Client Services
Q: Describe your company in 5 words.
A: Giving Clients brand building tools
Q: What's your business philosophy?
A: Our ethos is to be proud of our work without being precious about it.
We endeavour to assist clients to communicate with their various audiences in a user friendly way. We aim to present information in a format that is easy to digest or to navigate.
We also appreciate that design is an investment and as such it is a cost to business and has to be completed to a budget in a professional manner. We deliver on budget and on time without any hidden costs.
If something does go wrong it how you react to fix it that matters.
Q: Describe your office environment.
A: Professional and business like. We share offices with a PR firm and that helps us cross fertilise ideas and not get locked into typical web designers mentality. Which tends to be more about delivering data than telling a brand story.
Q: Describe how your team interact and work together.
A: A marketing specialist talks to the Client first to establish the brief and all that is expected of that website or pieces of design. The Designer meets the Client as part of the creative briefing and again at presentations as the Designer must take the feedback and make sense and use of it.
We have internal reviews and then actively seek Clients input at every stage.
The rest can vary to meet the Clients needs. We have even put a Designer into a Clients office for 6 weeks to be closer and more immediate.
Q: What makes you different from other web design companies?
A: Having the twin strengths of being able to design for any medium and understanding which propositions will work with the target audiences all helps to create design that delivers a message rather than getting in the way of it.
Q: How do you get the majority of your business?
A: We get a lot of repeat business as we have been around for 17 years. This helps with generating referrals too. Most new business enquiries come via our website, plus we attend lots of networking events and get out of our comfort zone.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: The same person finds the Client, helps them develop the brief, and project manages from start to finish. He acts on behalf of the Client in an objective way.
The Client also needs to spend time with the Designer who seeks constructive client input at every stage. This level of direct involvement will also help to tease out any issues and sensitivities not previously identified as well as ensuring that our Clients take ownership of the newly developed work at the earliest stage possible.
Then we teach them how to maintain their own website on their won PC making the training 100% relevant.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Integrity is paramount, always propose the right solution even if that makes you less money it makes for a happy satisfied loyal Client. Also become an extension of your Clients business or Marketing department and not just for the period of the project, after care is vital and that includes thinking about your Clients business often more than your own.
Keep communicating, keep them abreast of developments, suggestions deadlines and costs throughout the entire process.
It helps if you have worked on the Client side and fully understand the pressure that they are under.
Q: How do you manage demanding clients?
A: Managing expectations helps, always under promise that way you can over deliver. The other way round is fatal.
Understanding the demands are part of the job. Demanding Clients are fine as long as they demand for the right reasons and are challenging not just confrontational. At the end of the day the Client knows his market far better than we ever do and it is the Clients target audience that we are designing for.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: 1. Finding them on Google is not the end of your due diligence it is the start, go to Companies House, check if they really are members of the association they claim to be, get references and verify them.
2. Critique the web designers own website, do they understand how to communicate with their own target audiences?
3. Meet them and invest time discussing your needs. Be prepared for lots of questions and be honest with the answers
4. Prepare a full brief, the better the brief the better the response and the easier to evaluate
5. Remember that an agency is like an iceberg, a lot of what you need is actually hidden from view.
Q: Where do you see your company in 10 years time?
A: We believe in evolution of brands and marketing messages and practice what we preach. That's why we chose the name Evolution.
Q: Where do you see the web design industry in the future?
A: Increasingly fragmented with best of breeds emerging in each area.
But many agencies will fail as increased competition from out with the UK means falling prices which will not be sustainable for many web design companies.
The ones that form the best relationships by understanding their Clients needs will do best.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: The name Evolution was chosen 20 years ago and is actually more as relevant today as the speed of business evolution has increased. If you are not moving forward and evolving your look and communications then you are not standing still you are actually moving backwards as increased competition means that others will want to speak to your customers if you dont.
Evolution® & Evolution Design® are Registered Trademarks of Evolution Design Limited. Not to be confused with any company using a similar name! It is such a good name that others have tried to copy it.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: A properly briefed, motivated and remunerated agency will give you back far more than you put in and will be sustainable and around in the future when you need more service and support.