Dynamics Media

Q: What's your name and position in the company?
A: Creative Director

Q: Describe your company in 5 words.
A: Creative, passionate and results focused.

Q: What's your business philosophy?
A: A creative approach that works in the commercial world. We're the difference between just having a website, and developing an accurate, results focused online resource that performs in the way you want.

Q: Describe your office environment.
A: A quirky, 500 year old building in a High Street location overlooking a lovely market town.

Q: Describe how your team interact and work together.
A: With energy and passion, after 150+ web solutions built on a decade of proven experience.

Q: What makes you different from other web design companies?
A: We achieved full ISO9001 accreditation in 2006, and have successfully maintained it ever since. Even our craziest and most creative ideas follow a proven workflow and method of delivery, ensuring there are no surprises.

Q: How do you get the majority of your business?
A: 95% referral and repeat.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: To achieve full ISO accreditation, we demonstrated our proven methods of delivering project work. From initial chats through to our transparent, Cloud based systems for tracked Estimates, Change Management, Time Management, Wire Framing, Graphic Design and Billing. The client knows exactly where they are at all times.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Honesty.

Q: How do you manage demanding clients?
A: Predict challenges in advance, and always respect and rely on our backbone of open, process driven, managed delivery of their project.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Remember what it was like to feel excited about your marketing – to have a mission that made sense and a realistic and inspiring way of delivering it? If this is a distant memory for you, we need to talk!

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: A reflection of the ever changing nature of digital media.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Model the website's objective with the user journey.