Q: What's your name and position in the company?
A: Darren Moses - Owner/ Designer
Q: Describe your company in 5 words.
A: Effective, Modern, Creative, Driven, Professional
Q: What's your business philosophy?
A: To understand fully that each and every business is unique to their brand and requirements. To give everyone only the service that I would be happy with in relation to the progress of my business.
Q: Describe your office environment.
A: Relaxed to the point where concentration and awareness play a leading role in what is required on a daily basis. Professional to the point where every client's need is met to the highest of standards.
Q: Describe how your team interact and work together.
A: I work on my own, for the time being. I work extremely well on my own but I have also the desire to build Dinvu into a multiple employee working environment where I can blend my own experience of my field with others to enhance the service supplied by Dinvu even further for the future.
Q: What makes you different from other web design companies?
A: A big difference would be that I don't hide behind "Call us for a quote" statements. I have worked in a successful selling environment for many years. This is where I learnt fast that honesty throughout your business is vital to the furture of your business.
There is no point in tricking with a pitch. After all I don't sell double glazing!
Q: How do you get the majority of your business?
A: Word of mouth. High street Advertising. The Internet.
I have several up coming projects that are in the early and mid stages of design and will soon be released for public viewing.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: 150% professional. There is no other way. A simple fact.
One to one in nature I find the best way to produce the best results.
Q: What do you think is the most crucial element of creating a good client relationship?
A: To listen, to understand, to trust and to be able to visualise their requirements.
Q: How do you manage demanding clients?
A: Demands usually stem from frustration and urgency. With my experience of such clients in the past I have no doubts that I can deliver the peace of mind they require. I am after all here to take the pressure for them. I also understand that two parties need to communicate fully throughout any business transaction.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Gut instinct at all times! How many times have you sat back and wished you had listened to yout gut instinct? It's there for a reason. The world can be painted to suit but real people supply a realistic world.
Q: Where do you see your company in 10 years time?
A: Exactly where it deserves to be. Through sheer hard work and pure honesty I believe that any businesses can reach any expectation and beyond.
Q: Where do you see the web design industry in the future?
A: Wow! That's a good one. Well look at what has happened in the past 10 years. There is nothing out of reach of any of us.
Q: What computers do you have use in your offices, PCs or Macs?
A: PC
Q: How was your company name chosen?
A: Finding a good name is a hard thing to do. I didn't want anything predictable. Something unique that would reflect my brand and techinque as a designer was needed.
Dinvu is short for "Design It Now Via Us" or me for the time being but "Us" will happen.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Come and see me :) On a serious note though, research, research, research, tweek, tweek and tweek and some more. It never ends. The moment it does then it's not worth the money spent.
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