Digiryte

Q: What's your name and position in the company?
A: Shoaib Akhtar, Director

Q: Describe your company in 5 words.
A: Quality Focused Dependable Digital Partner

Q: What's your business philosophy?
A: If we are going to do a job, we are going to do it RIGHT! This company has been founded on the basis of providing high quality solutions along with a 5 star service without the over-the-top price tag. Our staff a very thoroughly tested before they join our team and we ensure the company ethos is embedded into every single individual right from the start

Q: Describe your office environment.
A: We work hard and play harder! We love to have fun, but we know the importance of getting things done too. Each member of our team treats this company as their own, because we make sure that when the company benefits, everyone benefits!

Q: Describe how your team interact and work together.
A: We believe in strong and transparent communication throughout the company. We have created a unique culture of appreciation, positive motivation and achievable performance rewards that have helped eliminate any office politics.... now that's achievement!!

Q: What makes you different from other web design companies?
A: We truly aren't a sales focused company at all. Our aim is to serve our clients so they keep coming back for more. We are an honest, to the point, solutions focused company that are driven by our clients' success. When our clients grow, we grow, and we don't just say it... we live it!

Q: How do you get the majority of your business?
A: Repeat business and recommendations. However, we are always open to take on new clients

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We ensure all client requirements are thoroughly discussed, documented and agreed before beginning any work. From there on, we take the process one step at a time through the design phase, development, all the way to full testing and getting the project live. We make sure that the client is happy and approves work at every stage before we move on to ensure complete satisfaction at the end.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Honesty and reliability. When we say we will get it done, we will get it done! And if anything unexpected happens, we make sure the client is informed and kept up to date with the solution. Life happens.... it's how you deal with it that matters!

Q: How do you manage demanding clients?
A: From the start we make sure all deliverables are clearly outlined. These are then re-confirmed before the start of the project in even more detail to ensure we are on the right track. We also clarify from the start that any additional work to what has been agreed is chargeable. However, while keeping these rules in mind, we do consider every case on its merits and be as accommodating as possible, wherever possible.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Go with your gut instinct. Speak to current clients of the companies you are considering. Go with the one who not only is giving you best value for money, but who will be there in the long run when you really need someone who knows what they are doing to help you grow further. And knowing the industry, that should really narrow it down!

Q: Where do you see your company in 10 years time?
A: We aim to grow the company to serve clients across the globe, without losing the personal touch we give them. This requires growing the team with the right people and the right culture so we can continue doing things Ryte! We also work on internal projects that provide solutions to everyday problems, and we intend to continue doing that.

Q: Where do you see the web design industry in the future?
A: Like every technological industry, web design is bound to evolve, and with the speed and which things are changing the only thing we know for sure is that we will be a part of the evolution!

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: when the founding principles were agreed, it didn't take long to abbreviate them and create a name that really said it all ... Digiryte - Digital Solutions, Done Ryte!

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: You can't know everything about everything .... so know everything you need to about your industry and partner with someone who knows the web