Collective Industries: Digital Marketing & Creative Design Agency

Q: What's your name and position in the company?
A: Founder

Q: Describe your company in 5 words.
A: Creative Design and Digital Marketing

Q: What's your business philosophy?
A: Our mission is to challenge the stereotypical design agency and make our mark on the world for the greater good. We do this through providing high quality solutions and innovative ideas to our clients, providing a flexible environment for our team and clients helping to achieve the perfect work/life balance, and ensuring that we always give back through charitable support.

Q: Describe your office environment.
A: ‘Breaking the mould’ on the traditional digital marketing agency, we work in a different manner from most other agencies: We don’t have an ‘HQ’ instead we are home based, but that makes it easy for us to come to you and also helps to provide a flexible working environment for our team. We also don’t have a normal team set up, in fact our team is rather unique, and our name ‘Collective’ probably gives the game away…

Q: Describe how your team interact and work together.
A: We are a collective of freelance graphic designers, web developers and digital marketers all with our own specialist skill sets from various industry backgrounds all over the world. Harriet, our founder, project manages everything that comes through the door, if she can't do it her self, then she pulls on resources that can do it better. So this means, rather than having a full time rota of in house designers who’s talent is more generic and less specialist, we can pick the perfect match for your project in terms of skill set, knowledge and passion. Plus! With our talent being spread all over the world, we can work around the clock to get projects completed to tight time scales whilst keeping our prices low still as we don’t have large overheads and set monthly salaries to pay. So it’s a win win for you!

Q: What makes you different from other web design companies?
A: We can do web design and marketing, meaning that we can build websites that work for your money. We also have an eye for design which means can build complex websites that look good visually too. Plus, the way in which we are set up in terms of team, means that we can be specialists in any industry, and therefore provide you with the very best skill sets and knowledge.

Q: How do you get the majority of your business?
A: Word of mouth, networking and searches online

Q: What do you think is the most crucial element of creating a good client relationship?
A: Understanding the clients business and goals as well as building professional friendships - we like to think that we are fun to work with too!

Q: What computers do you have use in your offices, PCs or Macs?
A: Mac

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Make sure you don't let it go stale, once your site is built, get a content marketing strategy designed and in place to keep it working for you.