Capital Web Ltd

Q: What's your name and position in the company?
A: Paul Broom, Creative Lead

Q: Describe your company in 5 words.
A: WordPress Design & Graphic Design

Q: What's your business philosophy?
A: We treat every job as if we were doing it for ourselves and take pride in the final product as if it were our own.

Q: Describe your office environment.
A: Very relaxed, pleasant and nurturing for the creative mind.

Q: Describe how your team interact and work together.
A: Dan and myself are two halve that make a complete productive service. Our skills complement each other and the the combination of our individual views and comments ensure the client gets the best possible result.

Q: What makes you different from other web design companies?
A: Dedication to the clients brand as well as our attention to detail.

Q: How do you get the majority of your business?
A: Word of mouth.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Listen, design, review, launch, teach and help.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Helping to guide a clients understanding of what works and what can help grow their brand.

Q: How do you manage demanding clients?
A: By meeting their demands and exceeding their expectations.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Talk to them on the phone or meet them in person - if there is synergy then go with the one that feels right (as long as they have a good portfolio).

Q: Where do you see your company in 10 years time?
A: We intend to grow into a creative agency that can provide a full creative service from web design to video production to event management.

Q: Where do you see the web design industry in the future?
A: Fully optimised content designed for mobile devices and TV as well as laptops and computers.

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: The boss chose it but I designed the logo.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Use it. Keep adding content and always keep your customers informed on your latest developments.