Q: What's your name and position in the company?
A: Luke Fowell
Q: Describe your company in 5 words.
A: New, Fresh, Creative, Exciting, Local
Q: What's your business philosophy?
A: We are a small business, and we want to help other small businesses to succeed.
Q: Describe your office environment.
A: The Office is based from home
Q: What makes you different from other web design companies?
A: We offer both quality work and affordable prices, as well as the personal touch to each and every client.
Q: How do you get the majority of your business?
A: Direct Marketing, Referrals, Classifieds
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We pride ourselfs in excellent customer service. From an initial meeting with every client, we do our best to assure the customers requirements are met to the fullest.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Delivering the product on time, on budget and to the clients liking. Always showing the client they are valued.
Q: How do you manage demanding clients?
A: We try our best to resolve any issues or demanding requests with polite convasation and making sure we get the job done, along with sticking to outlined guidelines and contracts.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: They should choose Aztec Online for our prices, quality of work, we are a local company and work within the local area. The most important reason to us, is that we give each of our clients the personal touch they deserve and remain in contact even after project completion
Q: Where do you see the web design industry in the future?
A: The web design industry is constantly expanding and changing, so there is always going to be demand for web design in one form or another.
Q: What computers do you have use in your offices, PCs or Macs?
A: PC
Q: How was your company name chosen?
A: Aztec people were associated with gold, Gold associated with quality. We decided that this along with 'A' coming first in the alphabet would reflect the quality of our work.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Be as involved with your website creation as possible, provide images that you like and give indepth specifications of what you are looking for.
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