Q: What's your name and position in the company?
A: James Cathcart, Marketing and Sales Assistant
Q: Describe your company in 5 words.
A: Dynamic, Creative, Innovative design team.
Q: What's your business philosophy?
A: To provide the best possible customer service we can, and to build long term relationships with our clients.
Q: Describe your office environment.
A: We feel our relaxed open plan office space helps achieve great results and performance.
Q: Describe how your team interact and work together.
A: We believe communication is a very important process, therefore we encourage team meetings, allowing everyone in the team to offer ideas. We have a very friendly and relaxed atmosphere in the studio. This is reflected in our interactions when working as a team.
Q: What makes you different from other web design companies?
A: We look to make relationships with our clients, after a project is finished it does not mean our job has finished.
Q: How do you get the majority of your business?
A: Social networking.
Networking.
Newsletter.
Word of mouth.
Q: What do you think is the most crucial element of creating a good client relationship?
A: The most important element of any client relationship is trust.
Q: Where do you see your company in 10 years time?
A: Well established accomplished design house still working with established and new clients from all sectors.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: The User is the most important person.
Perhaps the most important factor to consider when building a website, the user is the reason the site exists and your design and build should reflect that.
The user wants to access your information quickly and easily without unnecessary obstacles and diversions. The core message of your site should be the main focus and your information should be laid out in an easy-to-navigate menu system.
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