Alpha Tango

Q: What's your name and position in the company?
A: Managing Director

Q: Describe your company in 5 words.
A: Customer focussed, experienced and smart

Q: What's your business philosophy?
A: To deliver the highest possible value to our clients at competitive rates. We like to do business with people that share our values of honesty, integrity, reliability and high levels of competency.

Q: Describe your office environment.
A: Sometimes quiet, sometimes a bit mad.

Q: What makes you different from other web design companies?
A: We have no pre conceptions regarding platforms. We don't look at the technology until we've understood our client goals. We've been in the business since the beginning in 1995 and have huge levels of experience.

Q: How do you get the majority of your business?
A: We network with likeminded professionals, we do internet marketing and we get many referrals.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Project management is key to the success of any work we are doing. The size and duration of the project will influence how we manage it as no two projects are the same.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Mutual values, agreed goals and honesty.

Q: How do you manage demanding clients?
A: Very well indeed.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Talk to some current clients. Look at LinkedIn for recommendations. Meet the MD of the company, attitude comes from the top down.

Q: Where do you see your company in 10 years time?
A: I've no idea. As long as we are still having fun and delivering above our clients expectation it doesn't really matter.

Q: Where do you see the web design industry in the future?
A: Responding to this would date this interview as it's moving so fast so I'm going to pass.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: After the MDs name Alan Tomkins Net = ATNET

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Do comprehensive keyword research and implementing the findings throughout all their online properties and advertising.