Traction Media

Q: What's your name and position in the company?
A: Alisdair Buttery, Comapny Director

Q: Describe your company in 5 words.
A: Professional and Affordable

Q: What's your business philosophy?
A: We aim to provide a professional and affordable service to call our clients, enabling businesses to grow their online presence through web design, social media, search engine optimization and much more.

Q: What makes you different from other web design companies?
A: We will go out of our way to make sure the client is always happy by providing a professional service at an affordable price to each and every client who passes through our doors.

Q: How do you get the majority of your business?
A: Generally word of mouth, advertising and social media marketing

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Initial discussion, project deposit, design & development, final payment, project handover

Q: What do you think is the most crucial element of creating a good client relationship?
A: Providing constant communication throughout the project and also listened fully to what the client wants and would like to see in the end product.

Q: How do you manage demanding clients?
A: Try to accommodate their wishes as much as possible, always listen to the client so we can remain professional and understand exactly what they mean and want.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Direct them to our portfolio of work and reviews from previous happy clients. We will also ensure that all their queries have been answered.

Q: Where do you see your company in 10 years time?
A: As an established business within the web design sector providing web design services to everyone from small local businesses to large, established companies.

Q: Where do you see the web design industry in the future?
A: As technology advances i see the industry growing in popularity and strength

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac