Q: What's your name and position in the company?
A: Technical Director
Q: Describe your company in 5 words.
A: Friendly, Reliable, Innovative, Creative, Geeky
Q: What's your business philosophy?
A: To build long-lasting relationships with our clients by delivering fast and affordable projects will help them to succeed in the digital marketing place.
Q: Describe your office environment.
A: We're are a small and mighty team who have regular tea breaks with an eclectic Spotify play-list running in the background.
Q: Describe how your team interact and work together.
A: We like to have fun while we work but take an iterative approach. Too often creatives can get in the zone and drive an idea home without much feedback. We always make sure to have regular intervals where the team can evaluate and guide each other on our projects.
Q: What makes you different from other web design companies?
A: We take the time to understand our clients needs. We understand that web design doesn't just mean having a great looking website.
Our expertise in search engine optimisation, copy-writing, design and development allows us to create an all-encompassing website that will not only look great but will also rank well in google.
But we don't stop there. We also make sure that your website performs well and loads fast across all the major mobile devices available.
Need an even bigger speed boost? We offer excellent hosting packages that comes with server optimisation included.
Q: How do you get the majority of your business?
A: Word of mouth and recurring business is our bread and butter. We often work with the same clients multiple times as websites are growing projects that need expert care.
Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Each and every project in unique to that client. We're flexible in that we can work to fit in with your current workflow.
A typical project starts with design and development brief that we discuss and fine-tune with our clients. Once contracts are signed and we are both on the same page we create design mockups of the project. Once the design stage has been signed off we then develop the website or application finally either transferring to our own hosting or that of the client.
Once the website is live we then start to work on the search engine optimisation to help drive traffic to the new or re-branded website.
Q: What do you think is the most crucial element of creating a good client relationship?
A: Being open and honest with regular / sometimes daily updates and contact. We always create a test environment where our clients can see the project develop in real-time.
Q: How do you manage demanding clients?
A: Clients are always demanding, who doesn't want to succeed right? Having a transparent workflow and regular contact with clients alleviates most problems before they start.
Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: This is a difficult one as most a lot of the 'RED WARNING SIGNS' when it comes to web design can't be easily spotted and are hidden in the code.
Try the designers website on a variety of different mobile devices and see if it still looks great.
Often smaller design firms will be able to provide a more personal project but larger agencies will be able to have quicker turn-arounds.
Q: Where do you see your company in 10 years time?
A: Still providing great mobile experience to our clients.
Q: Where do you see the web design industry in the future?
A: Virtual Reality is the future. Who is going to want to stare at a flat screen when you can visit other worlds. Information as we know it will evolve into a completely new medium.
Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac
Q: How was your company name chosen?
A: I chose Beyond Digital Group as it reflects us a company. We want to take you above and beyond in the digital market place.
Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Websites are evolving projects so never give up.
Creating a blog for your niche might seem daunting at first but the benefits you will gain from producing quality content for your audience will definitely be worth it.
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