Creative World

Q: What's your name and position in the company?
A: Sales & Marketing Manager

Q: Describe your company in 5 words.
A: The Best In The Business

Q: What's your business philosophy?
A: To treat every client in the same way as I'd like to be treated - with honesty, creativity, and without compromise

Q: Describe your office environment.
A: Vibrant - New - State-of-the-art - Exciting - Spontaneous - Busy - open-plan - Heady - Diverse - Young

Q: Describe how your team interact and work together.
A: Every project benefits from the experience of all in our team - regular meetings take place to ensure everyone can have their say and add their ideas to the pot of solutions

Q: What makes you different from other web design companies?
A: When we say full service in-house - we mean it! We don't say we can do something we can't - we don't need to outsource - we are FULLY CAPABLE and FULLY TRANSPARENT!

Q: How do you get the majority of your business?
A: Recommendations - Word of Mouth - Referrals - Some cold calling

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Every client has one point of contact throughout - an account holder can be reached at anytime, especially when dealing with overseas clients. We also offer direct contact with our designers and web technicians if required

Q: What do you think is the most crucial element of creating a good client relationship?
A: Honesty - being realistic about deadlines and budget - Communication is the REAL key

Q: How do you manage demanding clients?
A: In the same way as we manage every client - with courtesy and understanding

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Talk to them - View past work - Don't decide based on location!!!! Just because a company is located nearby - it doesn't mean they can provide a better service than one further afield!!!!

Q: Where do you see your company in 10 years time?
A: Working with the same clients (retention is our strong point). Working with New and exciting clients. Expanding our great team even more and competing with the very largest of UK agencies (and WINNING!!)

Q: Where do you see the web design industry in the future?
A: At the very forefront of marketing communications - print will still have a place but web design is the future!

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: A simple process of many late night arguements!!

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Don't stick with what they think they want - talk to your web agency - if they're worth their salt they will open your eyes to a world of possibilities that you may not have considered.