Creativesheep Ltd

Q: What's your name and position in the company?
A: Chris Andrews, Director

Q: Describe your company in 5 words.
A: Young, Professional, Enthusiastic, Creative, Friendly

Q: What's your business philosophy?
A: Exceed expectations at all times using up to date techniques and trends.

Q: Describe your office environment.
A: Big Sony Monitors, Large Mahogany desks and plenty of green plants and light

Q: Describe how your team interact and work together.
A: Team meetings every Monday, Followed by various xbox games

Q: What makes you different from other web design companies?
A: We assign a member of the team who will work solely with a client until they are completely happy with the website we have created for them

Q: How do you get the majority of your business?
A: Word of mouth

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: We start by having a meeting with the clients either over the phone or in person. We'll ask questions about what industry, competition and budget the client has. From there we'll produce a visual mock-up for the client of the main look and feel of the site - normally the home page for example. If the client is happy with the design we'll build the website or if the customer is not completed satisfied we'll go away and either tweak the current design or come up with completely new visuals. We'll do this until the client is 100% satisfied.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Exceed their expectations. Treat them how you would like to be treated.

Q: How do you manage demanding clients?
A: Give them everything they want as long as its in budget and doesn't affect any user interaction or flow of the design.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Look at the designs that the company has done, if you like the style this is generally a good start. Make sure you test the site designs that the company has done in as many different browsers as possible. For example some design companies produce designs that won't work in certain browser or will appear broken. Also make sure that the company is producing original designs and not using templates. You don't really want to have the same website design as a rival company for example.

Q: Where do you see your company in 10 years time?
A: New Zealand based working on exciting design projects from various fields of business.

Q: Where do you see the web design industry in the future?
A: Video, 3D graphics and JavaScript that will make web surfing fun and easy.

Q: What computers do you have use in your offices, PCs or Macs?
A: PC

Q: How was your company name chosen?
A: I wanted a logo which would instantly get attention. I also wanted it to be fun and show off my creative side.

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: Professionally designed and built by an outstanding web designer who has marketing and SEO expertise