Nutcracker Design & Marketing

Q: What's your name and position in the company?
A: Rob Hupperdine - Sales Director

Q: Describe your company in 5 words.
A: 1. Creative 2. Innovative 3. Honest 4. Approachable 5. Fresh

Q: What's your business philosophy?
A: Developing a close relationship with clients and drawing on a wide spectrum of skills, we have the expertise to craft truly innovative solutions. Our creativity is the catalyst to develop and strengthen your marketing strategy. A fully project-managed approach ensures that ideas are implemented in a co-ordinated, practical and cost effective manner across any combination of both traditional and new media. Turnkey solutions take responsibility for the highest level of quality control from the initial brief to the point of delivery.

Q: Describe your office environment.
A: Our office environment is creative, modern and effective. It is an inspiring place to work with a friendly and informal atmosphere.

Q: Describe how your team interact and work together.
A: The ability to crack the toughest of nuts is not just about brute force. We have the experience to crack the most demanding assignments, the vision to find the most successful approach and the drive to exceed our customer�s expectations With every job you need the right tool. When you need to crack tough nuts, you need a nutcracker. Our skill, technical ability and teamwork will provide you with innovative solutions to successfully crack your market.

Q: What makes you different from other web design companies?
A: Creativity is our business. We consistently utilise our collective resources to produce cracking ideas that are creative in their strategy and design. We are design and marketing nuts with lots of experience and a passionate centre. Excellent design is at the heart of what we do. Nutcracker delivers a personal approach, we understand that communication is essential to the success of any marketing project, by developing strong and personal business relationship we develop synergy, success and longevity.

Q: How do you get the majority of your business?
A: A majority of our business is a result of client referrals and word of mouth. In many ways our work finds us!

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: It is Nutcrackers mission to ensure that our work meets the client�s specification. Our experienced graphic design team works with our clients throughout the project to ensure that you receive an outcome that you can be proud of. Every job is approached with a �fresh� viewpoint to ensure that your project is as innovative as it can be.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Having an adaptable formula that encompasses trust, enthusiasm and cooperation.

Q: How do you manage demanding clients?
A: We appreciate that clients SHOULD be demanding. Nutcracker prides itself on being able to meet the needs of our clients as a result of the comprehensive planning stage of our projects.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Existing clients are a crucial element within the decision making process so make sure that you ask for testimonials. Also have a meeting with the people you would be working alongside within the differing organisations. You may be spending a considerable amount of time with these people so personalities count. At Nutcracker we believe that out informal nature combined with our reassuring professionalism make a great combination. Our clients feel at ease and our creativity flourishes.

Q: Where do you see your company in 10 years time?
A: To be recognised as pioneering website and development company, who are innovative graphic designers continually creating fabulous websites that return on investments for our clients.

Q: Where do you see the web design industry in the future?
A: At Nutcracker we work hard to stay at the forefront of technological advances. We have developed many new operating systems which allow our skills and the technology available to prosper for our clients both now and in the years to come. Please visit our website www.nutcrackerdesign.co.uk for more details!

Q: What computers do you have use in your offices, PCs or Macs?
A: Both PC and Mac

Q: How was your company name chosen?
A: It�s what we do�crack tough nuts!

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: To invest in a comprehensive Search Engine Marketing and Social Media Package. The internet is evolving and so too should our clients. Utilising such methods ensures that websites maintain optimal performance and produce beneficial results.