Custel Design

Q: What's your name and position in the company?
A: MP - Design Consultant

Q: Describe your company in 5 words.
A: Reliability, Creativity, Efficiency

Q: What's your business philosophy?
A: Establishing trust as the cornerstone of a robust, enduring, and productive working relationship, reliability is paramount. Embracing creativity is equally vital, ensuring the consistent delivery of effective and valued design solutions tailored to diverse requirements. Efficiency is a key focus, with streamlined work processes translating to significant time and cost savings for customers.

Q: Describe your office environment.
A: Everything has its place and everything is well organised.

Q: Describe how your team interact and work together.
A: Word it primarily carried out through email and over the internet.

Q: What makes you different from other web design companies?
A: Time is taken to really understand customer requirements and then provide a design solution which is effective at delivering what they need, this could be to generate increased leads from a leaflet or increase their web presence.

Q: How do you get the majority of your business?
A: Some business comes from word of mouth. The Custel Design website is also another important avenue.

Q: Describe how you manage projects from the initial client contact to completion and handover.
A: Please view www.custeldesign.co.uk for further information.

Q: What do you think is the most crucial element of creating a good client relationship?
A: Understanding the client's business thoroughly is crucial in order to give the best possible design solution to them.

Q: How do you manage demanding clients?
A: A project scope is produced and agreed upon before carrying out the work.

Q: If a client was trying to decide between a shortlist of web design companies, how would you recommend they go about selecting the right one for them?
A: Check out the company's website. Take a look at their portfolio and client reviews. Look for a good match with what you are looking for.

Q: Where do you see your company in 10 years time?
A: Still continuing to provide high quality design services to customers

Q: What computers do you have use in your offices, PCs or Macs?
A: Mac

Q: How was your company name chosen?
A: Custel Design produces custom design. The name Custel Design was formed from the word 'Cus'tom and because the owner's second name ends in 'tel'

Q: If you were to give your clients one tip on how to get the most from their website what would it be?
A: It's recommended to have a blog on your website and add useful information and articles to it on a regular basis (i.e. at least once every 2 weeks)